Synapse Health · 1 day ago
Operations Learning Specialist
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Responsibilities
Deliver training, including role-specific, soft skills, just-in-time, on-the-job, and advanced skills training.
Develop Synapse Health expertise through training attendance, job shadowing and on-the-job experience.
Conduct in-person and virtual classroom training for employees and leaders.
Ensure a positive learner experience by delivering in an engaging manner, communicating effectively, and managing the classroom.
Evaluate and grade assignments and tests, score learner simulations, monitor learner engagement and attendance, and prepare comprehensive reporting.
Coach learners and provide individualized, targeted feedback to enhance performance.
Manage classroom logistics, including sending invitations, scheduling presenters, tracking attendance and sending follow-up surveys.
Update content and develop training support materials under the direction of Learning Partners.
Other duties as assigned.
Qualification
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Required
Bachelor’s degree in Education, Instructional Design, Organizational Communication, or a related field; equivalent experience will be considered.
3+ years in training within the healthcare industry; experience in DME is preferred but not required.
Excellent presentation and communication skills with the ability to engage diverse audiences.
Knowledge of adult learning principles and instructional design methodologies.
Demonstrated expertise in coaching participants and classroom management.
Proficiency in delivering virtual training.
Strong ability to manage multiple training programs with a high level of detail and follow-through.
Preferred
Experience in healthcare and/or Durable Medical Equipment.
Proven ability to develop effective training materials.
Experience in assessing performance readiness.
Benefits
Professional growth opportunities with compelling career paths
Healthy work-life balance culture with paid time off (PTO)
Medical, dental and vision insurance for full-time team members
401K savings plan with employer contribution match
Company
Synapse Health
Synapse Health is on a mission to transform the DME industry with innovative solutions that improve experience, accountability and transparency for all.