SWYFT Solutions · 1 day ago

SOLIDWORKS Application Engineer

United States

Full-time

Remote

Entry, Mid Level

$70K/yr - $80K/yr

2+ years exp

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Responsibilities

Provide technical support via phone, email, and remote sessions to resolve client issues with SOLIDWORKS, ENOVIA, and other products in the 3DEXPERIENCE Works portfolio.

Lead live instructor-led training sessions, to educate clients on SOLIDWORKS, ENOVIA, and other 3DEXPERIENCE Works products.

Aid clients in onboarding and implementing SOLIDWORKS, ENOVIA, and other 3DEXPERIENCE Works products.

Create and maintain technical content, including knowledge base articles, YouTube tutorials, and troubleshooting guides.

Conduct product demonstrations to showcase the capabilities of SOLIDWORKS, ENOVIA, and other 3DEXPERIENCE Works products to prospects and clients.

Develop and refine training curriculum and course content to align with client needs and industry best practices.

Maintain CRM with up-to-date records of client interactions and technical activities.

Stay current on product updates and new features, ensuring internal and external teams are informed.

Visit clients on-site to better understand their day-to-day workflows and challenges.

Pursue continuous development through training and certifications, including SOLIDWORKS and 3DEXPERIENCE-related exams.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SOLIDWORKSENOVIA3DEXPERIENCEWindows OSTechnical SupportData ManagementFEA/CFDCAMElectrical Schematic DesignManufacturing WorkflowsAutomation Industry Workflows