Motorola Solutions · 1 day ago

Solution Specialist (US Remote)

Utah Remote Work

Full-time

Remote

Mid Level

3+ years exp

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Cyber SecurityTelecommunications

Growth Opportunities

No H1B

Security Clearance Required

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Responsibilities

The C&NPS organization develops and delivers services that enhance a customer's user experience through consulting and managed services. With our teams’ vast Public Safety Experience, our experts bring real-world knowledge to our software solutions. Our goal is to assist customers in user adoption and enable the most efficient use of their software investment. Helping the customer understand the power of the end-to-end workflow, through structured service offers or customer-specific consultation, our consultants empower customer decision-making based on their desired operational outcomes.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Public Safety experienceBusiness analysisEnd-to-end workflowsMotorola products knowledgeData collection processesPublic Safety policiesTechnical understanding of softwareCAD - Computer Aided DispatchRecord Management SystemsJail ApplicationsRequirements management

Required

Process and solution expert with Public Safety experience

Expertise in implementing strategic goals and driving user adoption

Knowledge of Motorola products and solutions

Ability to understand and educate others on end-to-end workflows and demonstrate the value of software within the workflow

Business analysis experience

Ability to work with customers to streamline processes related to data collection and data retrieval

Knowledge of and experience in strategic, tactical, intelligence, and operations of Public Safety Agencies including Police, Emergency Services, Dispatch, Crime Analysis, Records, Jail, and overall business operations

Excellent communication skills - written and verbal

Understanding of Public Safety policies and procedures

Technical understanding of how software products work end-to-end

Good time management and organization

The ability to work closely with others as part of a team

Proven leadership skills

Proven experience in managing requirements

Must be able to travel 25% - 50% through the US

3+ years experience in one of the following: Public Safety, Business Analysis, Field Service, CAD- Computer Aided Dispatch, Record Management Systems, and/or Jail Applications

Must be able to obtain background clearance as required by government customer

Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.