Performance Portal Manager @ Cloud Range | Jobright.ai
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Cloud Range · 1 day ago

Performance Portal Manager

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Responsibilities

Map all labs to the NICE 1.0 Work Role Framework
Perform Quality Control for course content to ensure accessibility and proper functioning.
Manage the client portal users, roles, licenses, and courses.
Train new Company Managers on the Portal.
Manage help desk tickets related to the portal, to include troubleshooting, resolution, and communicating to the client.
Create training content, including video and text, for the customer utilization of the LMS.
Act as a stakeholder for Performance Portal development, helping determine new features and communicating needs to developers.

Qualification

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Moodle LMSNIST NICE FrameworkCustomer-facing rolesCybersecurity understandingProject management

Required

Proven experience in the administration of the Moodle Learning Management System (IOMAD experience a plus).
An intermediate experience or higher with the NIST NICE Framework.
Experience in customer-facing roles.
Strong interpersonal and communication skills with the ability to build relationships effectively across varied technical backgrounds.
Experience with project management.
High attention to detail and organizational skills, strong critical thinking skills, and going beyond the status quo to capture insights and communicate to developers.

Preferred

Cybersecurity experience and understanding is preferred.

Benefits

Remote work with a flexible schedule to support your productivity and work-life balance.
Generous PTO so you can recharge and be your best.
Health, dental, and vision insurance to keep you and your family healthy.
Opportunities for growth and advancement in a cutting-edge industry.
Collaborative, fun, and entrepreneurial culture with in-person gatherings 1-2 times per year.

Company

Cloud Range

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Cloud Range delivers onsite or virtual simulation training and hosted cyber range platforms

Funding

Current Stage
Early Stage
Total Funding
$6.19M
Key Investors
Circadian Ventures
2024-12-18Undisclosed· $6.19M
2023-03-24Convertible Note
2022-01-31Seed

Leadership Team

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Glenn Ewing
Founder and Chief Revenue Officer
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Company data provided by crunchbase
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