Henry Schein One · 1 day ago
Sr Revenue Operations Program Manager
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Responsibilities
Creates cross-functional project plans for developing and releasing programs, including at scale. Coordinates more complex inter-related projects and facilitates communication and collaboration across functions and teams
Learn about technical products with limited guidance
Work with multiple internal clients on concurrent projects
Deliver presentations and training
Gain a deep understanding of business requirements, stakeholders, audiences for content and key metrics; shape a data-driven opinion for how to segment and differentiate communication
Work with the Operations, Product and/or Marketing and/or other functional teams to execute launch and communicate programs
Create processes to manage the complexity of a more sophisticated and differentiated communication strategy including but not limited to documentation, refresh cadence, and collateral audit (i.e., audit collateral included in communications and making sure they stay updated)
Build out communications plans and identify the highest-impact topics, cadences, and hosts. Track attendance and performance
Collaborate with end users, business technologists, and cross-functional teams to prioritize goals, identify constraints, dependencies, and mitigate risks
Develop comprehensive product/program designs, including specifications and task prioritization
Design program business intelligence capabilities that empower us to understand the reach and impact of our programs and work; work with CS operations to build and evolve
Keep the necessary internal and external teams informed about substantial changes to our programs so that they are equipped to speak to the initiatives, plans and targeted outcomes
May write design documents and technical specifications for program components
Evangelize programs internally and externally. Informs internal teams about program features and benefits
Resolve complex issues in effective ways
Build partnerships at all levels within the company, ability to build partnerships externally
Assists marketing campaign managers with campaign planning and ad design. Writes web copy, magazine and newsletter articles, and other copies as necessary to explain and promote programs
Manage ongoing program operations
Monitors and reports on program budget and performance
Identify ways to leverage program strengths and resolves challenges as they arise
Participates in special projects and performs other duties as required
Qualification
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Required
Typically 6 to 8 or more years of increasing responsibility in terms of any applicable professional experience.
5 or more years of related program management or functional experience preferred.
Typically a Bachelor's Degree or global equivalent in related discipline.
Experience (5+ years) working in related functional area; program management experience a B2B capacity across a variety of mediums (e.g. email, webinars etc.) in a similar capacity at Saas, Cloud, and on Prem companies highly desired.
Proven track record of influencing and leading strategy and working with account teams and senior services leads.
Proven track record of working across cross-functional stakeholders and making strategic recommendations to evolve high-profile, high-impact programs.
Excellent spoken and written communication as well as receptive listening skills with the ability to present to different audiences.
Must be highly organized and possess exceptional time management skills, with the ability to effectively juggle multiple projects and deadlines.
Sound business judgment, a proven ability to influence others, analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results.
Excellent understanding of industry practices.
Strong proficiency with tools, systems, and procedures.
Strong planning/organizational skills and techniques.
Strong decision making, analysis and problem solving skills with ability to multi-task.
Excellent verbal and written communication skills.
Strong presentation and public speaking skills.
Strong interpersonal skills.
Strong conflict resolution skills and ability to deliver difficult messages.
Good negotiating skills.
Project management, consultative skills and ability to manage a budget.
Preferred
Master's degree or global equivalent.
Advanced working knowledge of tools like Salesforce, Gainsight, G-suite products.
Benefits
Medical, Dental and Vision Coverage
401K Plan with Company Match
Paid Time Off (PTO)
Paid Parental Leave
Short Term Disability
Work Life Assistance Program
Health Savings and Flexible Spending Accounts
Education Benefits
Worldwide Scholarship Program
Volunteer Opportunities
Company
Henry Schein One
Henry Schein One is the world's largest dental practice management software company.
H1B Sponsorship
Henry Schein One has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2022 (2)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
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