Five Star Bath Solutions™ · 1 day ago
Customer Success Manager
NJ
Full-time
Remote
Mid Level
$36K/yr - $60K/yr
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Responsibilities
Confirm appointments with clients via phone calls, emails, or other communication channels.
Maintain accurate records of client interactions and update client information in our database.
Manage the calendar and resolve issues promptly and professionally.
Collaborate with the sales and operations teams to ensure seamless communication and client satisfaction.
Proactively identify opportunities to enhance the client experience and provide feedback for process improvement.
Qualification
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Required
Excellent communication skills, both verbal and written.
Strong interpersonal skills with the ability to build rapport quickly.
Exceptional organizational and time-management abilities.
Preferred
Prior experience in customer service, account management, or a related field is preferred.
Proficiency in using CRM software and other relevant tools.
Benefits
Paid time off
Work from home
Bonus opportunities
Performance bonus
Company
Five Star Bath Solutions™
At Five Star Bath Solutions, we understand that successful bath remodeling projects involve more than just skilled labor and good materials.
Founded in 1996
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Chad Jones
Co-Founder
Recent News
2024-11-19
2024-04-25
2024-04-07
Company data provided by crunchbase
