Coronis Health · 2 days ago

Operations System Manager (remote)

El Paso, TX

Full-time

Remote

Mid, Senior Level

$65K/yr - $75K/yr

5+ years exp

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Responsibilities

Oversee the deployment, configuration, and maintenance of operational systems.

Serve as the primary point of contact for all system-related inquiries and process-related questions.

Collaborate with IT teams to address technical issues, perform upgrades and implement system enhancements as needed.

Analyze current operational workflows to identify opportunities for process optimization.

Design and implement solutions to improve efficiency and reduce operational costs.

Utilize data analytics to track performance, generate insights, and recommend actionable changes.

Develop long-term strategies for operational systems that align with the company’s business goals.

Facilitate cross-functional collaboration to ensure smooth operations across departments

Stay current on industry trends and integrate innovative technologies that could enhance operational effectiveness.

Conduct hands-on training sessions for both employees and/or customers, ensuring effective system usage.

Offer one-on-one support and coaching for users requiring additional assistance.

Coordinate training sessions to accommodate diverse employee schedules.

Troubleshoot system issues and collaborate with vendors on remediation, including, but not limited to, system enhancements and bug fixes.

Act as the liaison between technical teams, management, and end-users ensuring clear and timely communication.

Provide regular updates to stakeholders on system performance, upcoming initiatives, and project progress.

Collect feedback to enhance system usability and meet business requirements.

Manage relationships and technical systems vendors.

Qualification

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Operations ManagementSystem AdministrationHealthcare Revenue CycleProcess OptimizationData AnalyticsProject ManagementCRM PlatformsImagine One Kareo/TebraNextGen Experience