Vantage Bank · 4 days ago
Teller
McAllen, TX
Full-time
Onsite
Entry Level
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Responsibilities
Ability to work accurately and deal with job pressure and deadlines.
Promote and maintain positive relations with all contacts, customers and potential customers.
Comply with all department and company policies and procedures.
Contribute to the fulfillment of department and company objectives and goals.
Perform as a team member in allocating and coordinating the workflow.
May train new employees and answer co-worker questions.
May be involved in ordering, receiving, verifying, and distributing cash.
Operate a teller window to serve the bank's customers by: (a) Accepting retail and/or commercial deposits, verifying cash and endorsements and giving customers their receipts; (b) Identifying customers and cashing checks, or referring customers to an officer for authorization to cash checks; (c) Balance cash daily; (d) Accepting payments for all loan transactions; (e) May be responsible for bank opening/closing.
Open and close vault.
Promote the bank's products and services; consistently cross-sells bank products at every opportunity.
Makes concentrated effort to solve customer problems and identifying and responding to customer’s needs effectively.
Follow teller over/short policy.
Process daily work through branch capture.
Send transport monitor to ITI.
Process adjustments in branch capture as needed.
Consistently meet or exceed productivity and quality standards.
Maintain a position of trust and responsibility by keeping all customer business confidential.
Assists customers by sharing and setting up self-service options to access their accounts 24 hours a day/7 day a week.
Responsible for making sure that teller cash box limits are respected at all times.
Other duties as assigned.
Qualification
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Required
High School diploma or general education degree (GED), or equivalent required.
Previous cash handling, sales or customer service experience required.
Excellent verbal, written, and interpersonal communication skills.
Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division with basic calculator skills.
Strong computer skills and the ability to learn and utilize custom banking systems and applications.
Must be versatile and have a willingness to assist and perform duties with enthusiasm.
Ability to be flexible and adjust to changing schedules.
Must be self-motivated with strong initiative, high level of accountability, and attention to detail.
Must comply with established security and control standards; and always maintain accountability and control of cash.
Must have a strong desire and ability to influence, educate and connect customers to technology.
Ability to work well in a team environment with the ability to interact well, and in a positive manner, with co-workers and management.
Preferred
Prior banking experience preferred.
Bilingual— English/Spanish preferred.
Company
Vantage Bank
Vantage Bank is a $4 billion community bank headquartered in San Antonio, Texas, with regional operation centers in Fort Worth and McAllen.
Founded in 2006
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jeff Sinnott
President and Chief Executive Officer
Company data provided by crunchbase
