Social & Community Manager @ Proton | Jobright.ai
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Proton · 1 day ago

Social & Community Manager

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Insider Connection @Proton

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Help grow the Proton community: propose, test and implement strategies to grow our community across various social channels, including X, Instagram, Reddit, WhatsApp, Telegram, Matrix and Discord
Create value-rich content: generate compelling content that resonates with the community, drives engagement and aims to educate/inspire/entertain existing and new audiences, participating in social brainstorms, contributing to social content direction and assisting with identifying relevant social amplifiers for brand and product campaigns
Listen to the Proton community: serve as the bridge between the community and our development team, gathering feedback, monitoring community sentiment and providing insights to guide product improvements and developments
Protect Proton’s reputation: efficiently manage and mitigate any community-related issues or crises, protecting Proton’s reputation and community trust
Analyse and optimise our efforts: contribute to the team’s weekly, monthly and quarterly reports, improving our social media presence, community engagement and content performance
Keep learning: maintain a constant and detailed understanding of platforms' best practices and changes, following inspiring brands and keeping up with the newest trends, innovations and technologies in brand building, social media and community building

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Community managementSocial media managementCrisis communicationsContent creationStrategic planningB2CB2B experienceNative English skillsInterest in online privacy

Required

3+ years of experience in community and brand reputation management
At least 1 year of experience within tech/SaaS
Demonstrated success in managing and growing social media accounts and online communities with a global reach
Experience in managing crisis communications and brand reputation
Outstanding written communication skills with the ability to represent the Proton brand in conversations and inspire a diverse audience
Strategic planning and execution skills, with a knack for identifying opportunities for growth and engagement within the community
Solid understanding and passion for the internet, pop culture, social media content, storytelling etc.
Independence, self-motivation and proactivity (you don’t require constant input and have meticulous attention to detail)
A personal interest in online privacy and security

Preferred

Experience with both B2C and B2B audiences is a plus (fast-paced, start-up environments preferred)
Native English language skills is a big plus

Benefits

Comprehensive health insurance plans
Competitive retirement savings options
Generous vacation/leave policies
Wellness programs
Stock options
Lunch and snacks are provided by Proton every day at our offices
We'll always support our employees with transport costs through subsidising public transport, bike allowances or parking spaces based on your office location
You can define your own working hours as long as it works with team meetings

Company

Proton

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At Proton, we believe that a better world begins with privacy, and our mission is at the heart of everything we do.

Funding

Current Stage
Growth Stage
Total Funding
$7.56M
Key Investors
Horizon 2020
2019-03-08Grant· $2.25M
2018-10-01Grant· $2.21M
2017-10-01Grant· $0.06M
Company data provided by crunchbase
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