Aditi Consulting ยท 1 day ago
CWK - Customer Service Administrator
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Responsibilities
Handles customer service inquiries and problems via the telephone recording consistent problem areas.
May respond to email inquiries.
Customer service is the primary function, but may include minimal selling or promotion of products or services.
Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
Uses computerized system for tracking, information gathering, and/or troubleshooting.
Requires general knowledge of the organization, products, and or services.
May assess needs and suggest/promote alternative products or services.
Qualification
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Required
Handles customer service inquiries and problems via the telephone recording consistent problem areas.
May respond to email inquiries.
Customer service is the primary function, but may include minimal selling or promotion of products or services.
Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
Uses computerized system for tracking, information gathering, and/or troubleshooting.
Requires general knowledge of the organization, products, and or services.
May assess needs and suggest/promote alternative products or services.
Benefits
Medical
Dental
Vision
PTO benefits
Company
Aditi Consulting
Aditi Consulting is a firm that stays abreast of offering technological solutions, project management and digital transformation.
Funding
Current Stage
Late StageRecent News
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