64 applicants

Company

My Loan Inc · 1 day ago

New Loans Data Analyst III

USA

Full-time

Remote

Mid Level

4+ years exp

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Responsibilities

Facilitate processing of data files for new loan boarding daily to LoanSphere Loanboarding

Complete review of all new loan boarding files for accuracy and completeness prior to processing. Communicate errors/issues to clients and ensure adjustments are completed prior to processing files.

Support new clients with data mapping from client’s system of record to LoanCare’s New Loan boarding template, including but not limited to testing and file delivery set-up

Manage any required post-boarding data updates through to completion

Ensure all loans from data file were processed into servicing system through monitoring and taking action where necessary

Act as primary point of contact for clients regarding the boarding of new loans, the delivery of related loan information, new loan boarding instructions, and ongoing loan delivery questions

Facilitate meetings with Client and potentially third parties and if applicable, LoanCare subject matter experts as needed to ensure timely and accurate new loan boarding

Lead enhancements and process improvements to the loan boarding application (Loanshpere Loanboarding (LLB))

Maintain and improve knowledge of applicable systems to ensure accurate and efficient migration of new loans into LoanCare’s servicing system

Maintain and improve knowledge of standard/special mortgage products and related field content/definitions in the servicing platform

Manage updates to the New Loan Boarding file template with changes driven by compliance, lines of business, new products and / or new processes

Roll-out New Loan Boarding file template changes to clients in collaboration with Client Relations

Cross-train on and perform other functions as directed by supervisor

Ensure data delivery guidelines are set and clearly communicated to client

Assist leadership in training department staff

Coordinate with the Lines of Business within LoanCare on changes that impact data mapping/loan boarding

Participate in the development and maintenance of New Loans Boarding Transfer Instructions including providing updates to clients with new version and identification of changes made

Lead Department projects and serve as SME for corporate initiatives

All other duties as assigned

Qualification

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Data analyticsMortgage servicingLoanSphere LoanboardingMicrosoft OfficeClient relations

Required

High School Diploma or equivalent required

4+ years of experience in data analytics and/or mortgage servicing

Excellent proficiency in Microsoft Office applications (e.g., Excel, Access, and Word) required

Excellent verbal and written communications skills

Excellent client relations skills

Excellent problem-solving and analytical skills

Ability to work under pressure, meet organizational deadlines, and multitask while maintaining department standards

Ability to work collaboratively with peers, company managers, and customers to attain common goals

Ability to work independently with minimal direction and effectively meet deadlines

Ability to communicate professionally/effectively in writing, in person, and virtually with all levels within the organization and external clients/third parties