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Company

SPT Labtech · 2 days ago

Field Applications Scientist

San Francisco, CA

Full-time

Remote

Mid, Senior Level

5+ years exp

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Comp. & Benefits

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Responsibilities

Organize and run product demonstrations on all SPT Labtech liquid handlers.

Maintain a high-level operational knowledge of our liquid handling products.

Maintain high level of subject matter knowledge in relevant application areas.

Provide on-going subject matter expertise support to FAS and Territory Management teams.

Arrange and provide applications-based training to new and existing users of all SPT Labtech and Apricot liquid handling instruments.

Provide on-going remote and in-person applications support to end-users.

Develop, modify, and enhance advanced liquid handling and automation protocols to optimize client operations.

Contribute to conference strategy and attend conferences.

Maintain Salesforce recordkeeping.

Seek and deliver a targeted amount of marketing content in the form of customer-driven applications notes, webinars, and conference-presentations, including posters.

Participate in strategic collaborations to regularly deliver scientific content for marketing.

Collect customer feedback (product development, software, etc).

Maintain positive customer relationships.

Mentor and provide guidance to Associate FAS, as needed.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Liquid handling expertiseBiological Science disciplineNGS methods knowledgeWorkflow optimizationGenomics understandingDrug discovery knowledgeStructural biology knowledgeField applications experienceTeaching experienceMarketing experienceCustomer service experienceTraining skillsRecord-keeping skillsMentorship ability

Required

MSc with at least five years' practical experience or a PhD and at least two years practical experience in a Biological Science discipline, liquid handling, laboratory automation or related field in an industry or academic environment.

Working knowledge of NGS methods used in research, with experience using liquid handling and automation being preferable (HTS, Assay Development, or molecular or structural biology backgrounds will also be considered).

Experience with workflow optimization in genomics, drug discovery, and structural biology.

Good understanding of genomics, drug discovery, and structural biology.

Ability and willingness to travel extensively (up to 75%), including internationally.

Amiable personality; excellent organizational, analytical, troubleshooting, record-keeping, and communication skills; professional demeanor.

Leadership ability with a demonstrated record of mentorship.

Ability to work efficiently and both independently and within a team structure.

Ability to work toward corporate goals.

Excellent presentation and training skills.