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Company

TMEIC · 1 day ago

Technical Services Field Engineer - Variable Frequency Drives & Motors (EE24092)

Florida, United States

Full-time

Remote

Mid Level

3+ years exp

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Industrial Automation

H1B Sponsor Likely

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Responsibilities

Advise clients and Company engineers to resolve on-site issues, as the factory expert for the Company's VFD products

Provide technical support to clients and other engineers, when not in the field

Perform preventative maintenance on client equipment

Analyze client equipment failures using remote diagnostics tools, performing diagnostic and repair services at client site when necessary

Report to the factory any errors of deficiencies in hardware, software or system design discovered from consultation with clients and Company engineers. Implement corrective actions outlined in Field Change Notices as assigned

Troubleshoot, isolate issue, repair and/or replace defective components

Update client relationship management (CRM) tool with appropriate case information to ensure timely and accurate reports

Draft Service Advices and issue to clients and field engineers, as approved

Write and submit field service reports to clients to document work performed in the field

Acquire and maintain current safety qualifications appropriate to the assigned tasks and comply with Company and client safety requirements and good safety practices

Configure equipment to enable suppliers to resolve their product failures in a timely and cost-effective manner

Respond to client issues including after regular business hours on a schedule to be assigned

Investigate suggested field changes, report problems, and recommend solutions to parent company as necessary

Train client personnel on system maintenance procedures and/or system operation

Identify and recommend additional value-add products and services through proactive engagement with clients

Perform commissioning, installations, quality inspections, and performance testing of VFD's to meet design performance criteria, as assigned

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

AC VFD engineeringField engineeringPower distributionPower electronicsRotating machinesTechnical servicesAC/DC2000AV/DC300Innovation SeriesT250LAN TopologyPLC experienceClient relationship managementMS WordMS ExcelMS PowerPointMS OutlookISBUSProfibusModbusEGDDeviceNetTC-netMELPACTOSLINEFluency in SpanishFluency in Mandarin

Required

Bachelor of science in electrical, mechanical, or related engineering field or equivalent via education and/or work experience

3 years of field engineering experience in power conversion (A/C VFD engineering) experience, with familiarity with power distribution, power electronic, and rotating machine products

Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts

Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills

Demonstrated continuous improvement in areas of responsibility

Proficiency in MS Word, Excel, PowerPoint, Outlook

Availability to travel, domestically and internationally, approximately 50%, occasionally with limited notice

Preferred

5 years of technical services, field, or customer support engineering experience in AC and DC Variable Frequency Drives (VFD) in an industrial environment

Demonstrated field engineering experience in metals rolling, container crane systems, and/or paper industries

Legacy A/C and DC VFD engineering experience to include AC/DC2000, AV/DC300, Innovation Series, T250

Controls engineering experience in LAN Topology for ISBUS, Profibus, Modbus, EGD, DeviceNet, TC-net, MELPAC, and TOSLINE protocol

Demonstrated experience working with PLCs manufactured by Toshiba, GE, Rockwell, and Mitsubishi Electric

Demonstrated ability to install, inspect, and maintain equipment in accordance with relevant operating/installation instructions

Fluency in Spanish or Mandarin, written and verbal, in addition to English, for international client communication

Company

TMEIC

TMEIC designs, develops and engineers advanced automation systems, large AC and DC motors and variable frequency drives.

Founded in 2003

Roanoke, Virginia, USA

1001-5000 employees

https://www.tmeic.com/

H1B Sponsorship

TMEIC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2021 (2)

2020 (22)