UPS · 1 day ago

Senior Customer Support Rep - Remote

US - CHELMSFORD (MACHE)

Full-time

Remote

Entry, Mid, Senior Level

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LogisticsMessaging

No H1B

U.S. Citizen Only

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Responsibilities

Resolves customer support challenges in a time-critical environment using problem solving strategies

Manages multiple administrative tasks in a fast-paced environment with minimal supervision

Analyzes customer problems and communicates solutions verbally and/or in writing timely

Answers high volume of incoming requests professionally and quickly demonstrating appropriate etiquette

Qualification

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Microsoft OfficeClerical Support

Required

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.