Hilton · 1 day ago
Manager, Quality Assurance - All Suites
Hilton - Shared Services - McLean7930 Jones Branch Drive
Full-time
Remote
Mid, Senior Level
$75K/yr - $100K/yr
5+ years exp
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Responsibilities
Perform routine Quality Assurance evaluations.
Address inquiries and communications made internally, both verbally and in written communications.
Monitor expenses incurred from travel completed/scheduled, both based upon monthly and yearly goals.
Participate in Consistency exercises.
Participate in activities outside of QA to gain a better knowledge of other departments.
Communicate with Quality Auditors, Area Managers in QA, Directors, Vice President of QA, Brand teams, Design and Construction, and Human Resources to answer inquiries about brand standard compliance, QA, brand protocol, procedures, and Improvement Plans.
Coordinate upcoming activities such as travel plans and hotel scheduling, ensuring downtime work is completed and submitted by established deadlines.
Qualification
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Required
Five (5) years of management experience - Hotel Operations
Three (3) years of experience as a General Manager, Executive Committee Member, or Director in a Full-Service Hotel
Valid Driver's license
Travel - 90%
Preferred
BA/BS Bachelor's Degree
Fluency in a foreign language
Food Safety certification
Project management skills. Working knowledge of product replacement cycles, renovations and physical upgrades
Problem resolution and consulting skills to mitigate potential conflicts/issues with general managers, owners, and/or internal customers while upholding the integrity of the brand
Benefits
Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Paid parental leave for eligible Team Members, including partners and adoptive parents
Mental health resources including free counseling through our Employee Assistance Program
Paid Time Off (PTO)
Medical and prescription drug coverage
Dental coverage
Vision coverage
Life insurance
Short-and long-term disability insurance
Access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount
A 401(k) savings plan
20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment
Up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents
10 paid holidays and 2 floating holidays throughout the year
Up to 5 bereavement days
Flexible spending accounts
A health savings account
An employee assistance program
Access to a care coordination program (“Wellthy”)
A legal services program
An educational assistance program
Adoption assistance
A backup childcare program
Pre-tax commuter benefit
Our travel discount
Company
Hilton
Hilton is a hospitality company, owns luxury and full-service hotels and resorts, and focused-service hotels.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$8.5BKey Investors
Pershing Square Capital ManagementHNA Group
2024-09-05Post Ipo Debt· $1B
2024-03-22Post Ipo Debt· $1B
2018-10-25Post Ipo Equity
Leadership Team
Christopher Nassetta
President & Chief Executive Officer
Kevin Jacobs
Chief Financial Officer & President, Global Development
Recent News
San Francisco Business Times
2024-12-24
Company data provided by crunchbase
