Quiq · 1 day ago
Sales Engineer, Solutions Consulting
United States
Full-time
Remote
Mid Level
3+ years exp
Maximize your interview chancesArtificial Intelligence (AI)Customer Service
No H1B
Hiring Manager
Greg Dreyfus
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Responsibilities
Serve as the go-to technical resource, clearly articulating Quiq’s product capabilities, demonstrating use cases, and advising on best practices.
Lead thorough discovery sessions to identify customer pain points, desired outcomes, and current gaps in their processes or tools.
Use insights from discovery to create tailored recommendations and ensure alignment with customer needs and business objectives.
Collaborate with account executives, product teams, and professional services to design tailored solutions. Build compelling demos and proof of concepts to illustrate how Quiq drives measurable ROI.
Partner with Sales, Product, and Engineering to refine requirements, gather customer feedback, and influence product roadmaps, ensuring client needs are represented and addressed.
Contribute to account strategies, and assist in scoping engagements. Offer insights and recommendations to help close new business and expansion opportunities.
Lead technical discussions and present solutions to a variety of audiences, from end-users to executive stakeholders, ensuring alignment and clarity on technical deliverables.
Understand the competitive landscape and articulate how Quiq’s capabilities uniquely address customer challenges compared to alternatives.
Stay on top of industry trends, emerging technologies, AI/LLMs, and competition. Share your insights and expertise to continually enhance Quiq’s go-to-market strategy.
Work closely with fellow Sales Engineers to share knowledge, refine processes, and continuously enhance the client experience.
Qualification
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Required
3–5+ years of experience as a Sales Engineer, Solutions Architect, or similar role in a B2B software environment.
Proven track record in demonstrating and implementing complex technical solutions to both technical and non-technical audiences.
Strong understanding of enterprise systems, middleware, and cloud-based architectures.
Proficiency in integration technologies such as REST APIs, webhooks, and data flows.
Hands-on experience with vector databases and their applications in real-time or AI-driven solutions.
Familiarity with programming and scripting languages, particularly Python or JavaScript, for creating custom integrations and proofs of concept.
Understanding of data models, schema design, and scalability considerations in large enterprise environments.
Business expertise in customer experience (CX), including trends, best practices, and an understanding of how CX impacts enterprise-level strategies.
Excellent communication, presentation, and interpersonal skills for engaging with diverse audiences.
A passion for customer success, problem-solving, and bringing innovative ideas to life.
Adaptability to seamlessly shift between roles as a technical advisor, trusted consultant, and storyteller.
Preferred
Contact Center or Customer Experience software experience preferred.
Experience with AI tools and familiarity with large language models (LLMs) is strongly preferred.
Benefits
Market competitive total compensation package
100% company paid family medical and 100% individual dental and vision insurance coverage
Flexible, unlimited vacation policy
Stock options
Strong company culture
Company
Quiq
Quiq is the only enterprise agentic AI platform that IT, CX, and eCommerce leaders can agree on.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$44MKey Investors
Baird CapitalFoundry GroupVenrock
2022-04-12Series C· $25M
2019-07-25Series B· $12.5M
2016-08-23Series A· $6.5M
Leadership Team
Mike Myer
CEO & Founder
William O'Neill
Co-Founder & SVP of Engineering
Recent News
2024-10-29
2024-03-26
Company data provided by crunchbase
