Hyatt · 1 day ago

Instructional Designer (Remote opportunity)

Milwaukee, WI

Full-time

Remote

Entry, Mid Level

2+ years exp

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Responsibilities

Design and create engaging training materials, including presentations, handouts, facilitation materials, and eLearning modules that align with learning objectives and support various delivery methods.

Collaborate with Subject Matter Experts to gather information, translate technical or complex topics into digestible content, and ensure training materials are accurate and relevant.

Develop interactive virtual training sessions that engage participants through activities, discussions, and multimedia to enhance the online learning experience.

Develop structure, sequential curricula that cover learning objectives, assessments, and activities for multi-session programs, blending eLearning and instructor led components, as necessary.

Use authoring tools (e.g. Articulate storyline/rise, Adobe Captivate, Clipchamp) to design interactive, self-paced eLearning that complements instructor led training.

Gather feedback from participants, instructors and SMEs to analyze training effectiveness, and make revisions to improvement, engagement, retention and overall learning outcomes.

Apply best practices in adult learning theory, such as experiential learning and active engagement, to ensure materials meet the needs of diverse learners.

Design all content to be accessible and ensure inclusivity across all learner demographics and needs.

Oversee the timeline, resources, and deliverables for multiple training projects, ensuring they meet deadlines and quality standards.

Design quizzes, assessments, and knowledge checks to measure learning outcomes and adjust instructional strategies based on data and feedback.

Demonstrate a commitment to Hyatt core values.

Qualification

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Instructional DesignELearning ContentCurriculum DevelopmentArticulate 360Adobe CaptivateMS Office SuiteAdult Learning TheoriesCanvaClipchampCamtasiaTraining Material DesignContact Center TrainingCorporate TrainingProject Management

Required

High School and combined relevant employment experience is required.

6 months or more designing Contact Center and/or operational training material required.

Ability to create structured, sequential learning programs or courses, particularly in corporate training, travel, higher education, or K-12 education.

eLearning tools proficiency – Articulate 360 (Storyline/Rise), Adobe Captivate, Camtasia, Canva, Clipchamp.

MS Office Suite proficiency.

Knowledge of adult learning theories necessary to design effective training programs.

Ability and willingness to operate in a fast paced, complex, corporate environment.

Effective Time Management and Project Management skills.

Strong Communication Skills to collaborate with stakeholders and SMEs.