Acentra Health ยท 1 day ago
Instructional Design & Trainer, Associate
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Health Care
No H1B
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Responsibilities
Participate in the development and implementation of the training programs for the assigned applications and impacted learners.
Support Learning course development, ongoing new hire education, go-live/end-user support, demonstrations of the product system, and other duties pertinent to onboarding & education.
Prepare and maintain learning materials.
Work with training coordinators to schedule appropriate courses.
Ensure all materials for each course are ready for scheduled classes.
Deliver end-user training.
Document learning product completions in tracking tools.
Obtain a thorough understanding of the assigned Product applications and applicable Client/Company operational workflow.
Participate in workflow designs and system builds to gain an in-depth knowledge of the system functionality and rationale for the workflow designs.
Qualification
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Required
Requires 1 - 2 years of work in a corporate or technical learning environment.
Experience composing detailed written coursework that summarizes and explains critical concepts.
Ability to pass a Public Trust Clearance (Background Check)
Ability to create and follow work plans.
Design and develop content for learning.
Knowledge of the payer/healthcare environment.
Strong facilitation and problem-solving skills.
Demonstrated ability to develop creative solutions to complex problems.
Ability to assess risk impact to the project.
Preferred
Coordinate and communicate with process stakeholders.
Listen and suggest ways to complement or assist the work of others.
Communicate complex concepts in a simple form to cross-functional departments or teams.
Customer service orientation with collaborative work experience.
Lead others to adhere to established industry best practices, standards, and quality.
Benefits
Comprehensive health plans
Paid time off
Retirement savings
Corporate wellness
Educational assistance
Corporate discounts
Company
Acentra Health
Acentra Health is a provider of clinical services and technological solutions to government healthcare organizations.