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Company

SoftwareOne · 1 day ago

Digital Workplace - Presales Solution Consultant

United States

Full-time

Remote

Mid, Senior Level

$175K/yr - $250K/yr

5+ years exp

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Culture & Values

Hiring Manager

David Kiss

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Responsibilities

Collaborate closely with the sales team and clients to comprehensively assess requirements, objectives, and constraints.

Apply analytical skills to accurately assess and resolve scope and size of opportunities, ensuring they align with both client expectations and the capabilities of the organization.

Develop tailored solutions that meet client needs, applying your experience and understanding of our service portfolio.

Assess and define the level of effort required for service delivery, including running margins for proposed solutions in coordination with the sales and delivery teams.

Create detailed and comprehensive statements of work (SOWs) that outline the goals, timelines, and terms of engagement for each project.

Stay updated on industry trends, competitor offerings, and emerging technologies to enhance our solution offerings.

Act as a domain expert during client interactions, presentations, and workshops, demonstrating our capabilities and value proposition effectively.

Provide guidance and support to the sales team throughout the sales cycle, from initial discovery to solution design and proposal development.

Proactively find opportunities for cross-selling or upselling additional products or services to existing clients.

Collaborate in planning sessions to provide valuable perspectives and suggestions for enhancing business growth and exploring new markets or service areas.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Technical Sales SupportCloud ComputingUnified CommunicationsDocument ManagementEnterprise MobilityMarket ResearchProposal DevelopmentSales Pipeline ManagementProject Management MethodologiesGDPR ComplianceHIPAA ComplianceMicrosoft 365 CertificationsITIL FoundationsClient Relationship Management

Required

5+ years of technical sales support experience within a highly matrixed technology services provider organization

Crucial knowledge of productivity and teamwork platforms, document management, VDI, unified communications, enterprise mobility within major hyperscalers (Microsoft, AWS, Google)

Deep understanding of company solutions, integration with other tech, displaying benefits to clients.

Understanding of cloud computing, networking, security, data storage principles.

Understanding security guidelines, compliance regulations such as GDPR and HIPAA.

Ability to tailor solutions to client needs.

Understanding analytics capabilities for informed decision-making.

Key Sales Competencies & Behaviors of Generating Opportunities, Understanding Client Needs, Developing Relationships, Delivering Value Propositions, Overcoming Objections, Guiding & Advising, Navigating the Deal, Managing Procurement, Negotiating to Close, and Growing the Client through the Company’s Competency Assessment.

MS-900 (Microsoft Certified Fundamentals)

MD-102 (Microsoft 365 Certified: Endpoint Administrator Associate)

MS-700 (Microsoft 365 Certified: Teams Administrator Associate)

MCSA – Office 365

ITIL Foundations

Preferred

Prosci Change Practitioner

FinOps Practitioner

MS-102 (Microsoft 365 Certified: Administrator Authority)

MS-721 (Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate)

SC-400 (Microsoft Certified: Information Protection and Compliance Administrator Associate)

Demonstrated ability to understand and solve sophisticated business problems using technology solutions.

Proven track record of identifying and implementing innovative technological solutions to address client challenges effectively.

In-depth knowledge and expertise in technology service offerings, including but not limited to cloud computing, productivity, collaboration, unified communications, automation, business applications and artificial intelligence, and digital transformation.

Ability to assess client needs and recommend tailored service solutions that align with their objectives and requirements.

Proficiency in sales processes and techniques, with the ability to actively contribute throughout the sales cycle from finding opportunities to closing deals.

Effectively manage sales pipeline and forecast with accuracy.

Collaborating effectively with sales teams to offer technical expertise and support, driving revenue growth and client acquisition.

Ability to negotiate, remove barriers to deal closure and land services revenue.

Ability to build well-structured proposals with clear and technical concepts and processes, while focusing on the value to the customer of the services.

Demonstrated ability to build rapport and establish credibility with clients through effective communication, and presentation skills.

Comprehensive understanding of industry trends, market dynamics, and competitor offerings within the technology services sector.

Ability to stay updated on emerging technologies and market developments, providing valuable insights and recommendations to enhance our solution offerings and driven positioning.

Able to integrate in the proposals the appropriate project management methodologies in order to reflect the reality of the service delivery and include the appropriate pricing.

Actively keeps up-to-date with industry advancements, emerging technologies, and effective strategies for account management and customer success.

Commitment to ongoing professional development and growth.