Hummingbird Healthcare · 1 day ago

Radiant Analyst

United States

Full-time

Remote

Mid, Senior Level

$78K/yr - $96K/yr

5+ years exp

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Responsibilities

Analyze workflows, data, and technical issues to identify options and recommend solutions, ensuring alignment with business needs, regulatory requirements, and best practices.

Perform thorough workflow and requirement analysis, including process mapping and specification gathering, for routine and moderately complex issues and enhancements.

Translate requirements into system configurations, actively participating in building, testing, documenting, and communicating changes.

Support system enhancements and upgrades.

Identify opportunities for process improvement and propose solutions.

Adhere to change control processes, maintaining system integrity and compliance.

Deliver high-quality application support in accordance with contracted SLAs.

Grow your ability to deliver application optimizations with guidance from senior analysts and management.

Assist with routine maintenance and upgrade tasks.

Take a proactive approach in asking questions to understand end-user issues and needs.

Seek information from others and escalate when end user issues appear to pose significant risks.

Audit data, troubleshoot, and track issues.

Provide on-call support during scheduled times, if required.

Work closely with client stakeholders to understand organizational processes, needs, and develop best practices, ensuring alignment with business goals and objectives.

Serve as a liaison between business operations, providers, and IT to facilitate effective communication and collaboration.

Collaborate across applications on integrated solutions, leveraging insights from client interactions to inform decision-making.

Manage small projects and complete assigned deliverables.

Provide thorough documentation of build changes, tasks, and projects.

Provide clear and organized status reports on key project areas.

Participate in meetings, reviews, and design sessions.

Stay current with Epic certifications and application knowledge.

Comply with all HIPAA policies, procedures, and training requirements.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Epic Radiant certificationEpic applications experienceSystem configurationWorkflow designApplication analysisChange control proceduresHealthcare workflows knowledgeProject management toolsCollaboration skills