McCarthy, Burgess & Wolff ยท 1 day ago
Experienced Debt Collector ** UNCAPPED COMMISSION***
United States
Full-time
Remote
Mid Level
$15/hr - $15/hr
3+ years exp
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Responsibilities
Maintaining a debt collection queue using the support framework designed.
Achieving collection goals set by management.
Understanding and adhering to client guidelines
Initiating outbound calls
Accepting inbound calls
Locates and notifies customers of delinquent accounts by mail or telephone to solicit payment.
Maintains records of collection and status of accounts.
Locates and monitors overdue accounts, using computers and a variety of automated systems.
Records information about financial status of customers and status of collection efforts.
Persuades customers to pay amounts due on credit accounts and negotiates with customers to determine the best repayment solution available.
Performs data entry, documentation, and maintenance of customer account(s)
Reads, comprehends, and adheres to any and all applicable ISO and client specific policies.
Complies with all State/Local and Federal laws governing collections.
Qualification
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Required
3+ years of Commercial collection experience
Ability to solve problems independently
Experienced with using CRM or other customer service management programs
Strong work ethic
Debt Collection: 3 years (Required)
Preferred
Microsoft Excel: 1 year (Preferred)
Benefits
Dental insurance
Disability insurance
Health insurance
Health savings account
Life insurance
On-the-job training
Opportunities for advancement
Paid time off
Paid training
Vision insurance
Work from home
Company
McCarthy, Burgess & Wolff
McCarthy, Burgess & Wolff (MB&W) is one of the premier collection agencies in the United States.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brett Alspach
Chief Operating Officer
Company data provided by crunchbase
