Ferrellgas ยท 1 day ago
Customer Service Specialist
Corpus Christi, TX
Full-time
Remote
Entry Level
1+ years exp
Maximize your interview chancesAgricultureEnergy
No H1B
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Responsibilities
Works with customers on a daily basis to sustain and improve business relationships.
Uses fact-finding sales methods to customize Ferrellgas programs and services to meet the customer needs and strives to obtain new business.
Ensures accurate account setup, maintenance, and the closing of all customer account information.
Handles all customer issues by following our customer complaint resolution policy.
Performs soft collections for customers on credit hold or past due as well as some cash handling.
Qualification
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Required
High School Diploma or equivalent
1+ years' of customer service experience
Must be Bilingual (English and Spanish speaking)
Willingness to report to local office if needed, dependent on business need
Exceptional customer service and negotiation skills
Strong organizational skills with typing and data entry experience
Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers.
Proficient in Microsoft Office including Excel, Word, and Access.
Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States
Applicants must not now, or any time in the future, require sponsorship for an employment visa.
Preferred
Windows 10 computers or higher operating system
Computer must have 8GB of ram but preferably 16GB
Hard wired to the modem is preferred
Minimum cable, or DSL speeds of 100MB with 10MB upload speed
The use of hotspots of any type are not stable, or suitable from any internet provider.
Apple computers may be utilized, but nothing lower than 14.0 (High Sierra OS).
Use of dual monitors is preferred but not required.
Benefits
Medical, Dental & Vision
Company provided STD, LTD, Life, & AD&D
Flexible Spending Account (FSA)
Health Savings Account (HSA)
401(k) with company match
Paid Time Off (PTO)
Employee Stock Ownership Plan (ESOP)
Wellness Program
Parental Leave Benefit
Tuition Reimbursement
Employee Referral Program
Propane Discounts
Company
Ferrellgas
For more than 70 years, Americans have relied on Ferrellgas for their home, business, agricultural, and fleet propane needs.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1994-07-08IPO
Leadership Team
Michael Cole
CFO
Tamria Zertuche
Chief Operating Officer
Recent News
Kansas City Business Journal
2024-12-23
CStore Decisions
2024-05-05
Company data provided by crunchbase
