NAFSA: Association of International Educators · 1 day ago

International Quality Assurance Coordinator

Horsham, PA

Full-time

Remote

Entry Level

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Responsibilities

Provides administrative support for the Language Assessment & Testing service line.

Provides administrative support for Quality Assurance evaluation processes.

Supports the Interpreter Network by resolving interpreter inquiries.

Reviews and updates profiles of existing and incoming interpreters.

Provides basic interpreter performance and client feedback.

Evaluates service quality through live call evaluations.

Collaborates with other QA Team Members on an as needed basis with departmental projects and initiatives.

Performs other duties as assigned.

Qualification

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BilingualOffice administrationClient service experienceInterpretingQuality controlTyping 30 WPMMicrosoft Office