Addition Wealth · 1 day ago

Client Success Manager

Los Angeles, CA

Full-time

Remote

Entry, Mid Level

2+ years exp

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Responsibilities

Onboarding and Account Management / Customer Success: Managing key customer relationships, you’ll be the key point of contact for many of our employer partners and users.

Customer Support: You’ll lead our customer support function. This means you’ll be at the heart of it all - hearing valuable feedback from customers and end users

Build operational tests and processes for the first time. We are still early - this means you will be iterating on existing processes and building new ones

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Client Relationship ManagementCustomer SupportOperational Processes