Cox Communications · 1 day ago

Learning Program Manager (RapidScale)

Raleigh, NC

Full-time

Remote

Mid, Senior Level

$86K/yr - $128K/yr

6+ years exp

Maximize your interview chances

Communication HardwareInternet

Comp. & Benefits

No H1B

Insider Connection @Cox Communications

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Program Development: Design and develop comprehensive blended learning onboarding, mentorship, and continuous learning programs tailored to the needs of our sellers.

Prepare learning strategy documentation with key learning objectives, deliverables, and evaluation measures.

Conduct all facilitator prep work, including the timely distribution of materials; communicate with learners to ensure they know dates, times, locations, and pre-work expectations; arrange the room; and prep any documentation and handouts.

Schedule course events (i.e., provide input into monthly training calendar, reserve training room(s), setup online sessions, build in LMS, write communication(s) to learners

Content Creation: Create engaging training materials, including e-learning modules, workshops, and job aids.

Facilitation: Conduct training sessions, both in-person and virtually, to ensure sellers are well-equipped with the knowledge and skills needed to succeed.

Continuous Improvement: Regularly assess and update training programs based on feedback, performance data, and industry best practices.

Collaboration: Work closely with sales leaders, subject matter experts, and other stakeholders to ensure training programs are aligned with business goals.

Measurement & Evaluation: Develop and implement metrics to measure the effectiveness of training programs and make data-driven improvements.

Technology Utilization: Leverage learning management systems (LMS) and other technologies to deliver and track training programs.

Compliance: Ensure all training programs comply with company policies and industry regulations.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Cloud platformsInstructional DesignProject managementSkills gap analysisELearning softwarePublic speakingMS Office

Required

Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field.

Experience working with major cloud platforms such as AWS and Azure is highly desirable.

Strong project management skills with demonstrated ability to manage multiple projects or priorities at once.

Familiar with the various components of Instructional Design, the ADDIE model (Analysis, Design, Development, Implementation, & Evaluation) and the evaluation process (Kirkpatrick method or such).

Ability to conduct skills gap analyses to identify areas of improvement.

Excellent communication skills, both written and verbal, as well as an executive presence.