Be an early applicantLess than 25 applicants

Company

CCC Intelligent Solutions · 1 day ago

Remote Senior Customer Service Representative

St. Cloud, MN

Full-time

Remote

Entry Level

$20.50/hr - $20.50/hr

3+ years exp

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Artificial Intelligence (AI)Cloud Data Services

H1B Sponsor Likely

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Responsibilities

Establish fair market value of vehicles assisting insurers in claim settlement

Update vehicle information and determine the availability and price of new or used vehicles

Some outbound calling (non-sales related) required to automobile dealerships and adjusters

Maintain relationships with dealers and claim adjusters

Provide supplemental research as requested

Adhere to attendance, production, quality, and other metric standards

Qualification

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Customer service experienceQuiet work environmentCommunicationSelf-motivatedMulti-taskingAttention to detailPositive attitudeIndependent workSome college preferred

Required

High school diploma

3 years prior customer service experience required

Strong verbal and written communication skills

Self-motivated

Ability to multi-task

Excellent mathematical and analytical skills

Exceptional organization skills with attention to detail

Possess a positive attitude and desire to provide outstanding customer service

Strong technical aptitude

Ability to work independently

Quiet and professional home work environment free of distractions

High-speed internet connection (DSL or cable modem – non-cellular – with minimum speed of 25 mbps download and 15 mbps upload)

Preferred

Some college preferred

Benefits

401K Match

Paid time off

Annual Incentive Plan Performance Bonus

Comprehensive health insurance

Adoption Assistance

Tuition Reimbursement

Wellness Programs

Stock Purchase Plan options

Employee Resource Groups

Company

CCC Intelligent Solutions

Glassdoor

3.8

CCC Intelligent Solutions is a SaaS platform that offers digital and data services for the insurance and automotive industries.

Founded in 1980

Chicago, Illinois, USA

1001-5000 employees

http://www.cccis.com

H1B Sponsorship

CCC Intelligent Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (57)

2022 (69)

2021 (54)