Comcast · 1 day ago
Virtual - Customer Accounts Manager Sales Representative
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Responsibilities
Retain business customers by mining and growing accounts through solution based selling and account management via the telephone.
Make outbound calls to accounts to achieve sales quota metrics.
Prepares sales documentation, activity reports and forecasts, as required.
Creates proposals for customers related to the proposed solution and new sales opportunities.
Develop customer relationships through regular customer contact via the telephone.
Drive both sales growth and account retention by introducing various products and services available through Comcast Business.
Document effectively and accurately conversations and contact information into client management system.
Work with customers to minimize down-grading or leaving Comcast.
Ability to function in a closely monitored environment, including continual monitoring of customer calls and productivity levels.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Qualification
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Required
High School Diploma / GED
10 Years +, 5-7 Years, 2-5 Years, 0-2 Years, 15 Years +, 7-10 Years of relevant work experience
Ability to function in a closely monitored environment, including continual monitoring of customer calls and productivity levels.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Benefits
Best-in-class Benefits
Company
Comcast
Comcast is a media and technology company that connects millions of people to the moments and experiences that matter most. It is a sub-organization of SkyShowtime.
Funding
Current Stage
Public CompanyTotal Funding
$4.91BKey Investors
Massachussetts Broadband InstituteMaine Connectivity AuthorityConnect Maryland
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M
2022-07-11Grant· $7.74M
Recent News
2024-11-19
2024-11-04
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