Be an early applicantLess than 25 applicants

Company

Comcast · 1 day ago

VIRTUAL - Outbound Business Sales Representative -Direct Sales

Georgia, United States

Full-time

Remote

Entry Level

$16.24/hr - $16.24/hr

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Responsibilities

Generate sales through outbound cold calling and lead follow-up over the telephone using a variety of techniques. Sell Comcast Internet, Voice and TV services to small and mid-sized business to new and existing customers.

Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics.

Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills.

Consult with business customers on their business application, solicit referrals for potential new prospects and close web leads.

May partner with field to provide referral of complex opportunities to the outside sales organization.

Resolve customer issues quickly and strive to reach resolution on the first call or escalate issues appropriately.

Updates and maintains prospect database and opportunity funnel on a daily basis, assuring management of prospect database and assures customers' orders are fulfilled.

Manage multiple activities simultaneously including interacting with customers while using multiple software applications for research and documentation.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Outbound cold callingLead generationSales quotasCustomer experience metricsPipeline managementConsulting with business customersReferral solicitationDatabase managementMultiple software applications

Required

High School Diploma / GED

Responsible for generating monthly sales through outbound cold calling or lead generation

Facilitates the sale of Comcast Internet, Voice and TV services to small and mid-size business to new and existing customers

Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics

Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills

Consult with business customers on their business application, solicit referrals for potential new prospects and close web leads

Resolve customer issues quickly and strive to reach resolution on the first call or escalate issues appropriately

Updates and maintains prospect database and opportunity funnel on a daily basis

Manage multiple activities simultaneously including interacting with customers while using multiple software applications for research and documentation

Regular, consistent and punctual attendance

Must be able to work nights and weekends, variable schedule(s) and overtime as necessary

Benefits

Best-in-class Benefits

An array of options, expert guidance and always-on tools

Support you physically, financially and emotionally

Company

Comcast

Glassdoor

3.8

Comcast is a media and technology company that connects millions of people to the moments and experiences that matter most. It is a sub-organization of SkyShowtime.

Founded in 1963