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WorkatHome-JobBoard · 1 day ago

Network Engineer - Meraki CMSS Required (Remote)

Novato, CA

Full-time

Remote

Mid, Senior Level

5+ years exp

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Responsibilities

Troubleshoot and resolve enterprise level network and product performance issues, maintaining a high level of customer satisfaction.

Work independently or as part of a team to effectively deploy, install, configure, and test best of breed HSIA and network equipment.

Perform effective troubleshooting of LAN/WAN and digital switching technologies, software, hardware and servers, routers, modems, wireless, TCP/IP and QoS.

Perform high quality, meticulous, and timely network system documentation.

Interact with various inter and intra departmental peer groups to cooperatively achieve best results in all assigned tasks.

Execute assigned tasks within assigned timeframes and budgets.

May work with and take direction from project managers to ensure completion as necessary.

Responsible for day-to-day support within the network / wi-fi engineer function taking ownership of job performance, seeking direction to improve, applying feedback, aligning with others, and working as a team player to deliver an exceptional customer experience at every interaction . Develops and maintains excellent working relationships with internal teams, striving to enhance the level of mutual cooperation .

Conforms to the highest professional standards, escalating recommendations in support of scalable business needs, remaining curious with an aptitude to research, implement, and adapt to innovative solutions.

Work independently to creatively build internal/external customer respect and loyalty, identify and utilize effective communication channels and methods, while adapting the communication to the level and experience of the audience.

Establishes and maintains effective relationships with internal teams, customers, vendors, and other stakeholders to gain their trust and respect.

Strive to always be service-driven and responsive to all stakeholders, consistently delivering high quality results.

Delivers timely work products, following company operating procedures and best practices. Takes initiative to collaborate with the team, internal clients, and customers as appropriate , and identifies and takes advantage of opportunities to accomplish multiple objectives .

Accepts ownership and accountability of position responsibilities and consistently strives to deliver innovative results for internal teams and customers that establish trust, high standards , credibility, and quality performance.

Consistently integrates Albridge's core values into their everyday habits by treating all customers, internal and external, professionally, honestly, and respectfully.

Other miscellaneous duties as assigned.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Network/Wi-Fi installationsNetwork diagnosticsEkahauWiresharkHP networking productsAruba networking productsRuckus NetworksMeraki wireless productsMeraki CMSS certificationConfiguring Aruba hardwareConfiguring Ruckus hardwareWindows Operating SystemMicrosoft ExcelMicrosoft WordMicrosoft OutlookMicrosoft SharePointMicrosoft TeamsMicrosoft Project

Required

Minimum of 5+ years of experience working independently or as a team lead to perform network/Wi-Fi installations, network diagnostics, monitoring, and using analysis tools (e.g., Ekahau, Wireshark network tools)

2+ years of experience in HP, FortiGate, Firewalls, Aruba, Ruckus Networks, Meraki wireless enterprise level products delivering technical network and Wi-Fi services to commercial customers

Meraki CMSS certification required

Five years of configuring Aruba and Ruckus hardware within the hospitality space

Self-motivated and able to work independently without day-to-day supervision

Proficient with problem-solving in complex data network systems

Able to work on an on-call rotation to support the 24x7x365 team

Able to work effectively as a team member in a fast paced, and high-volume work environment, operating with a high level of detail and conscientiousness

Demonstrates technical and/or professional proficiency in a network/wi-fi engineering position proactively adjusting for difficulties, and completing objectives efficiently

Excellent written and verbal communication skills, both technically and interpersonally in the English language

Clearly communicates timelines and expectations to team members, making decisions in a timely manner when the options are clear and there is little pressure or risk

Demonstrated aptitude to become proficient in and to meet and / or exceed job expectations operating with a willingness to learn and gain proficiency

Proven ability to understand and apply company resources in accordance with company policy, standards, and best practices

Demonstrated ability to operate with a high sense of urgency, professionalism, integrity, collaboration, and ethics

Supports the team in building value through creativity and ingenuity, providing leading edge and cost-effective solutions considering new methods to drive the customer advantage

Demonstrated intermediate level PC skills with the ability to effectively operate within a Windows Operating System and Windows based programs such as Microsoft Excel, Word, Outlook, SharePoint, Teams, and Project

This is a remote position with 25% required travel