43 applicants

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Company

Hudson Robotics, Inc. · 1 day ago

Inside Sales Representative – Life Science Instrumentation

United States

Full-time

Remote

Entry Level

2+ years exp

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Responsibilities

Identify and research potential leads through various channels, including online research, inbound inquiries, marketing campaigns, and customer databases.

Qualify leads based on predefined criteria and ensure they are passed to the appropriate sales representatives.

Maintain a pipeline of prospects and update lead status in the CRM system.

Respond promptly to customer inquiries regarding standard product offerings.

Provide product recommendations based on customer needs, highlighting key benefits and features.

Prepare and send accurate quotes, process orders, and ensure timely follow-up.

Coordinate with the operations and logistics teams to track delivery timelines and resolve customer issues.

Schedule and coordinate customer visits, demonstrations, and technical consultations for field sales representatives.

Gather and provide customer background information to ensure productive meetings.

Assist in creating sales presentations and proposals when necessary.

Build and maintain strong relationships with prospective and existing customers.

Conduct regular follow-ups to nurture leads and uncover new sales opportunities.

Act as the first point of contact for incoming inquiries and route them appropriately.

Monitor market trends and competitor activities to identify potential business opportunities.

Provide feedback to the marketing/ product teams regarding customer needs and preferences.

Prepare regular reports on sales performance, pipeline status, and customer feedback.

Work closely with the marketing team to align lead-generation efforts w/ promotional activities.

Suggest process improvements to enhance sales efficiency and customer satisfaction.

Stay updated on company products, industry trends, and best practices in sales and customer service.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SalesCRM softwareLife sciences experienceMS Office SuiteCustomer-centric mindsetGoal-oriented

Required

Bachelor’s degree in life sciences, or a related field preferred.

Minimum 2 years of experience in sales, customer service, or a similar role, preferably in the life sciences or laboratory instrumentation sector.

Proficiency in CRM software (e.g., Salesforce) and MS Office Suite.

Strong written and verbal communication skills.

Highly organized, with excellent multitasking and time management abilities.

Self-motivated and goal-oriented, with a customer-centric mindset.

Company

Hudson Robotics, Inc.

Hudson Robotics is at the forefront of innovating robotic solutions tailored for lab automation, with a focus on microplate and liquid handling technologies.

Founded in 1983

New Jersey, Saint Patrick, TTO

11-50 employees