Solventum · 1 day ago

Prescriber Documentation Specialist (Solventum)

Remote - North Carolina

Full-time

Remote

Entry Level

$43K/yr - $52K/yr

1+ years exp

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Medical Device

No H1B

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Responsibilities

Supporting the collection of physician documents as required.

Providing a high level of customer service in a competitive market.

Reviewing and analyzing payer-specific requirements and coverage criteria to determine required physician documentation.

Reviewing documentation (order forms, medical records, prescriptions, operative reports, history, and physicals) as needed for physician identification.

Escalating to customer or field personnel as needed to aid in obtaining physician documentation required for billing. This could include home health agencies, patients, hospitals/facilities, physicians.

Participating in work activities deemed suitable and assigned by management.

Maintaining status for all compliance and other required training courses.

Conforming to, supporting, and enforcing all Company policies and procedures.

Utilizing keyboarding repetitively over 95% of the time and making phone inbound/outbound calls 80% of the time.

Qualification

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Diploma/GEDOutbound calls experienceInbound calls experienceHIPAA knowledgeSales experienceCollections experienceMedical environment experienceElectronic Health RecordsWork efficiency

Required

High School Diploma/GED or higher AND one (1) year of experience making outbound calls to and receiving inbound calls from health professionals.

One (1) year of experience in sales and/or collections.

Two (2) years of experience working in a medical environment.

Familiarity with Electronic Health Records systems to access and update patient information.

Knowledge and understanding of HIPAA regulations and other compliance standards governing patient privacy and healthcare billing practices.

Preferred

Experience working in a post-acute care setting including Home Health Agencies, Skilled Nursing Facilities, Wound Care Centers or with providers in this sector.

Health Care Background and Medical knowledge.

Skills include analytical thinking, prioritization, clear communication, persuasion and negotiation, attention to detail, maintain accuracy while processing billing information and documentation, organizational, managing work efficiently, and meeting deadlines.