Dodge Construction Network · 1 day ago
Vice President, Sales Operations
United States
Contract
Remote
Director/Executive
8+ years exp
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Responsibilities
Collaborate with senior leaders to define and implement sales strategies that align with the company's revenue growth goals.
Collaborate with sales leaders to develop accurate sales forecasts and ensure alignment between sales goals and execution capabilities and ensure tight alignment with FP&A teams and ensure forecasts and attainment are managed accurately.
Provide insights into market trends, customer behavior, and competitive intelligence to inform strategic decisions.
Own and maintain a strategic roadmap and functional action plan connected to committed outcomes that incorporate end-to-end revenue management processes (E.g. territory design, lead assignment, quota management, capacity planning, execution etc.).
Design, implement, and optimize sales processes and workflows to improve efficiency and reduce friction.
Ensure the sales team has the tools, training, and resources necessary to succeed. Lead training efforts in collaboration with sales and account management leadership to endure all players are skilled appropriately to deliver on revenue growth objectives (e.g., implement and optimize tools like Salesforce.com, Talkdesk, Salesloft and others).
Utilize data analytics to monitor sales performance, identify areas for improvement, and implement corrective actions. (e.g. Ensure availability and provision of relevant bookings, pipeline and forecast reports and dashboards to sales management).
Lead the transformation of our contract and billing functions through adoption of CPQ to arrive at modern practices supported by CPQ.
Define and track key sales performance metrics, such as quota attainment, sales cycle length, and lead conversion rates. (E.g. Drive analytical insights around new business motions (i.e. time to close, deal slips, trades & markets we’re winning more etc.) customer engagement, satisfaction, and other relevant metrics).
Design and manage incentive plans to motivate the sales team while ensuring alignment with company objectives and work closely with HR to align variable incentive targets and compensation plans to drive desired sales outcomes.
Lead initiatives to improve sales processes, team performance, and operational efficiency.
Act as a bridge between sales, marketing, customer success, and finance to ensure smooth collaboration and alignment. Partner with the Marketing, Account Management and Customer Support teams to transform insights into customer acquisition and retention action plans. Ensure leads inflows remain strong and that customer outreach, engagement, retention and value expansion are in line with stated business objectives.
Provide regular updates to executives and stakeholders on sales performance and operational health.
Resolve roadblocks and escalate to management when appropriate.
Directly lead and oversee the Operations Analytics, Order Administration, Commission and CRM/Telephony teams.
Operate an efficient deal-desk team and process for evaluating and approving quality deals in a timely manner.
Qualification
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Required
8+ years of Sales/GTM Operations experience supporting inside, outside and enterprise B2B sales teams at scale of $200M+ annual revenue
5+ years of experience managing Salesforce.com Sales and Support clouds leveraging CPQ with a minimum of 200 users
5+ years of experience owning the sales planning cycle including forecasting, results reporting and analysis
Experience managing modern, cloud-based Omni Channel solutions with a minimum of 200 users
Deep understanding of the Sales cycle from prospect to mature account and the corresponding activities that drive each stage
Possess a structured, analytical mindset and approach to inspection, problem solving and communication
Comfort leveraging third party solutions to extend the capabilities of your teams
Experience shaping commission plans to efficiently incent positive customer and company outcomes
Demonstrated success creating, tracking and managing execution plans to deliver complete outcomes on time
Proven ability to recruit, lead and mentor Director level function leaders in your organization
High learning agility and adaptability to rapidly scaling and transforming operating environments
Comfort effectively communicating with all levels of the organization verbally, in writing and presenting to small and large groups
Preferred
Salesforce Sales and Service cloud
Marketing Cloud experience
Talkdesk, Zendesk and/or other help desk/customer service tool experience
Master’s degree in a related field or equivalent education preferred
Benefits
Comprehensive benefits
Uncapped commissions plans
Annual discretionary performance bonus
Company
Dodge Construction Network
Dodge Construction Network is a technology-driven construction project data, analytics, and insights provider.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jenn Glabicky
Director of Revenue Enablement
Recent News
Data Center Knowledge
2024-12-09
Company data provided by crunchbase
