MarketStar ยท 1 day ago
Sr. Program Manager
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Marketing AutomationOutsourcing
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Responsibilities
Manage client relationships and day-to-day engagement and as the main point of contact for day-to-day and senior level client stakeholders
Maintain an understanding of data center infrastructure and the hardware and software platforms leveraged by Enterprise organizations.
Understand and provide strategic recommendations to drive partner channel ecosystem growth, maturity, and to meet market demands.
Identify and provide clear program objectives focused on sales and operational solutions to key internal and external stakeholders across the business
Manage program finances including client billings of $4M+ annually, program expenses, commission and incentive plans, monthly invoice approval with Finance and overall budget attainment against gross margin goals
Develop and deliver business reviews, typically monthly or quarterly, across multiple levels of client stakeholders including the C-Suite
Oversee sales and technical engineering team performance by driving quota attainment including metric attainment, quota management, forecasting, and data trend analysis
Develop and coach a team of leaders through daily performance management, training, and development plans focused on obtaining program objectives
Be a strong leader focused on knowing your people, understanding their 'why' and motivating them to drive personal success
Deliver on critical timelines and deliverables associated with strategic planning and performance management of the program
Maintain staffing optimization through deliberate hiring practices, employee retention, performance planning, and disciplinary action
Collaborate frequently within the MarketStar ecosystem including your Director and VP, Business Intelligence, Talent Solutions, Talent Acquisition, and MarketStar Foundation
Identify strategic initiatives to grow and adapt the program to market conditions and client needs alongside your client contacts with a focus on increasing team size
Appropriately manage personnel by applying employee policies, compliance, and local regulations
Qualification
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Required
Strong experience in a sales leadership role, with preference for experience managing managers
Experience managing client or stakeholder-based relationships at all levels
Understanding of the Channel Eco-System and how to maintain and grow both revenue and the number of transacting partners
Track record of goal attainment in a sales role or as a sales leader (within office, hybrid, or virtual teams)
Sales performance related to technical products in the IT infrastructure environment
Experience utilizing and interpreting data and reporting in a sales environment to drive performance
Proficient understanding of technology tools including CRM (Salesforce.com) and sales acceleration platforms
Proven success working with other departments or individuals to achieve business outcomes
Demonstrated ability to communicate professionally to a team, senior leadership, and internal resources
History of developing and presenting business reviews in a live or virtual setting
Demonstrated success in following, teaching, and coaching a sales process to improve the performance of others
Understanding of project management fundamentals including time management, organizational skills, and holding others to achieving project milestones
Aptitude for managing budgets associated with P&L and related business expenses
Growth mindset for developing professional & personal aptitude and expertise
Benefits
Structured learning and career development programs
Mental health program
Generous Paid Time Off policy
Paid medical leave
Child/Dependent care reimbursement
Education reimbursement
401k match, hardship loan program, access to financial wellness advisor
Comprehensive healthcare coverage including medical, dental, and vision
Company
MarketStar
Marketstar is an outsourcing agency for sales, marketing, and business processes.
Funding
Current Stage
Late StageTotal Funding
unknown2019-03-05Acquired
Recent News
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2023-05-11
2022-10-22
Think Business
2022-04-15
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