53 applicants

Company

UFP Industries · 1 day ago

REMOTE - Account Executive (Lead Project Manager - Retail Store Fixtures)

Remote - KY

Full-time

Remote

Senior Level, Lead/Staff

$90K/yr - $120K/yr

15+ years exp

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Responsibilities

Grow customer account value through strategic business planning and interface with management and sales as defined in the SAA.

Acquired new account growth through excellence customer service and account execution

Define, build and train for staff excellence in the account team

Procure complete definition for each project and clearly define the customer’s expectations to the support team at the division

Review strategic Value Engineering opportunities with customer(s) for mutually beneficial cost savings

Ensure products are engineered to customer specification

Develop or manage the development of a project time line for every project. Coordinate with Master Scheduler to develop “project launch cycle” and monitor progress and develop corrective actions where needed

Coordinate with Purchasing Department to ensure on time/on budget material procurement

Participate in prototype development and review process

Monitor production of product through both physical review of work in process and through review of labor and costing report data. Aid in development of corrective actions where needed Lead Gross Margin Improvement Initiative for related projects to drive cost savings, price increases, and value engineering

Provide shipping instructions including verification of site off load conditions where applicable

Facilitate and assist in the completion of customer inventory reports and their review

Monitor and manage customer inventory attempting to reduce risk of obsolescence

As production capacity requires, facilitate outsourcing of production and services

Provide technical back up to Sales and Estimating as required

Visit manufacturing locations to review new products before primary manufacturing and shipments begin

Provide monthly Sales Forecast for assigned customer(s), with assistance from Sales where applicable

Perform post mortems on successful and unsuccessful projects to determine root cause issues and opportunities for future improvement

Manage cost of quality impact and established root cause for future COQ reduction

Qualification

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Account ManagementProject ManagementMS Office ProgramsERP FundamentalsArchitectural DesignMultimillion Dollar AccountsPerformance Monitoring

Required

15+ years' experience of Account Management in wood and/or metal manufacturing, consumer environments industry (retail store fixture) preferred

10+ years' experience leading, managing and motivating a project management team within a large manufacturing company

Must have a proven ability to create and maintain spreadsheets utilizing MS Office Programs such as Work and Excel

An understanding of ERP fundamentals

Architectural/Interior Design technical knowledge expertise

Must be able to work independently while multi-tasking

Ability to express oneself professionally utilizing both verbal and written communications

Organizational skills and a team player mentality is critical

Unparalleled Customer Service Focus

Exposure working on multimillion dollar accounts

Proven ability to lead large sized programs from concept through to completion

Proven ability to lead and successfully manage programs across various geographic areas

Demonstrated ability to manage and motivate various project management team members, including project coordinators and project managers, in order to fulfill customer demands effectively and to the highest quality

Proven ability to support a team environment with an open communication culture

Experience setting clear team goals that result in meeting all account deadlines and exceeding customer expectations

Proven ability to monitor team performance and provide coaching and review as needed

Proven ability to discover training needs and provide coaching in order to develop team members