69 applicants

Company

Amazon · 1 day ago

FinOps Analyst - AR

Indiana, United States

Full-time

Remote

Entry Level

2+ years exp

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Responsibilities

Ensure timely closure of payments with high degree of accuracy

Respond to customer queries through call and/or email

Research unapplied payments and work with customer (email/call) to identify the root cause and resolve open issues on account

Provide growth ideas for process standardization and automation through JDI/Kaizen projects

Perform complex reconciliations on customer payments

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

O2C processCash application processAdvanced ExcelAccounts ReceivableDispute ManagementCustomer service focusSelf-development

Required

Excellent written and verbal communication skills with strong customer service focus

Ability to prioritize, multi-task and work with minimal supervision

Drive for continuous learning and self-development

Flexibility to change as per the changing requirements of the business

Minimum 2 years experience in O2C domain, preferably cash application or collections

Advanced knowledge of Excel – including working with pivot & formulas

Flexible to work in night shifts

Degree in Finance, Accounting or related field

Previous experience of 2-3 Years in Account Receivables, Collections, Dispute Management, Customer Care, or other customer facing role.

Preferred

Post Graduation or a Master’s Degree in Accounting/Finance or a related field.

Company

Amazon

Glassdoor

3.7

Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.

Founded in 1994

Seattle, Washington, USA

10001+ employees

https://amazon.com

H1B Sponsorship

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Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (14000)

2022 (23375)

2021 (15334)

2020 (14558)