Daniels Health · 18 hours ago
Field Service Representative - 1st Shift 5AM to 1PM
Albany, NY
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrDaniels Health is searching for a customer service oriented individual to join them as a Field Service Representative. The role involves inspecting and servicing products in assigned hospitals, maintaining inventory, and providing excellent customer service while collaborating with various teams.
Health CareHealth DiagnosticsManufacturingMedical
Responsibilities
Working clinical staff within your assigned location to ensure proper healthcare waste segregation, timely container exchanges and container fill accuracy
Inspection and servicing of all Daniels’ products within your assigned hospital or medical center; this includes entering procedural areas and working around sensitive patients and equipment
Maintaining adequate inventory levels of container stock at a location and department level
Clear communications and strong relationship management with hospital staff and Daniels staff
Communicating and escalating customers issues to your manager to ensure timely response and resolution with usage of a company provided smart phone for daily duties
Maintaining professional, positive working relationships with customers and other hospital staff independently without direct supervision
Ensuring staging area is neat and orderly after entering and before leaving the facility
Standing and walking for a significant part of the day
Lifting containers weighing up to 40 lbs
Pushing / pulling wheeled transporters and/or palletized product up to approximately 200 lbs
Qualification
Required
Customer service oriented individual
Ability to inspect and service all products within assigned hospital or medical center
Maintain inventory and deliver first line of customer service
Work with clinical staff to ensure proper healthcare waste segregation
Timely container exchanges and container fill accuracy
Clear communications and strong relationship management with hospital staff and Daniels staff
Communicate and escalate customer issues to manager
Maintain professional, positive working relationships with customers and hospital staff independently
Ensure staging area is neat and orderly
Ability to stand and walk for a significant part of the day
Ability to lift containers weighing up to 40 lbs
Ability to push/pull wheeled transporters and/or palletized product up to approximately 200 lbs
Willingness to be COVID vaccinated
Can-do attitude
Commitment to efficient, timely scheduling
Previous experience in a labor-intensive job
Benefits
Benefits
Sick leave
Vacation leave
Company
Daniels Health
MAKING HEALTHCARE SAFER The philosophy that guides Daniels - striving to make a safer environment for everyone involved in healthcare.
Founded in 1986
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Dan Daniels
CEO & Founder
Recent News
Precedence Research
2025-07-22
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