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Sandhills Global · 4 days ago

Traveling Customer Support Representative

Lincoln, NE

Full-time

Onsite

New Grad, Entry Level

Sandhills Global is seeking a Traveling Customer Support Representative to manage the online bidding process at auction sites. This role involves high travel, customer service, capturing inventory, and training on products to assist customers effectively.

AgricultureAutomotiveEventsInformation ServicesInformation TechnologyManagement Information SystemsPublishingReal Estate

Responsibilities

Travel to auction sites and manage the online bidding process of EquipmentFacts

Connecting the auctioneer at the physical auction sale to people bidding online

Capturing and entering inventory, bids, and selling information prior to, during, and after the auction

Speaking with bidders about inquiries and concerns they may have regarding the auction process

Training and understanding our products in order to provide appropriate service to customers

Leading the live auction process

Assume other duties as assigned

Qualification

Customer serviceCommunication skillsTeamworkAttention to detailFlexibility

Required

High amounts of travel required

Capture and enter inventory, bids, and selling information prior to, during, and after the auction

Speak with bidders about inquiries and concerns regarding the auction process

Train and understand products to provide appropriate service to customers

Involvement in customer service and contact with management and sales staff

High attention to detail

Strong listening skills

Ability to commute daily to local office

Excellent oral and written communication skills

Able to work independently and communicate within a team environment

Results oriented

Flexible and open to change

Stable and progressive work history

Professional appearance and demeanor

Company

Sandhills Global

Glassdoor3.0

Sandhills Global is an information processing company that connects brands to buyers and sellers in different industries. It is a sub-organization of Sandhills Global.

Founded in 1978