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ASM Global · 2 days ago

VIP Server Assistant- Boeing Center at Tech Port

San Antonio, TX

Part-time

Onsite

New Grad, Entry Level

ASM Global is a leader in privately managed public assembly facilities, and they are seeking a VIP Server Assistant for the Boeing Center Tech Port Arena. The role involves providing high-quality customer service, supporting VIP Servers, and ensuring a positive dining experience for guests during events.

Entertainment

Responsibilities

Assists and oversees all food and beverage requirements pertaining to the VIP area

Ensure quality products are delivered in a fresh and timely manner as guided by the Food & Beverage Manager

Works in conjunction with Suite Staff, Kitchen Personal and Stewarding department

Ensure that proper grooming and sanitation procedures are followed

Ensure Customer Service, complies with standards of service

Establish and maintain positive client relationships

Assist in any side work including but not limited to: cleaning and filling salt and pepper containers, sugar dishes, and creamers; collecting banquet equipment such as flatware, china, glassware, and serving pieces; and preparing garnishes, beverages, condiments, and bread

A restaurant staff member primarily responsible for supporting the primary servers by clearing tables, resetting them for new guests, running food from the kitchen to tables, and generally maintaining a clean dining area, all while contributing to a positive customer experience

Other duties as assigned

Qualification

TABC CertificationFood Handlers Certification

Required

High School education is desired

Must be TABC and Texas Food Handlers certified

Requires the ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours

Strong orientation to customer service and ability to work with other staff members in the facility

Ability to undertake and complete multiple tasks

Attention to detail and service oriented

Must be able to work independently with little or no supervision

Ability to speak effectively before groups of customers

Ability to work in both inside and outside environmental conditions

Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment

Follow oral and written instructions and communicate effectively with others in both oral and written form

Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results

Remain flexible and adjust to situations as they occur

Requires moderate physical efforts. Standing, carrying, bending, stretching, stooping, pulling and pushing, lifting of weights up to 50 pounds

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job