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Richards Building Supply Co. · 2 hours ago

Inside Sales Representative

Westfield, IN

Full-time

Onsite

Entry, Mid Level

2+ years exp

Richards Building Supply Co. is a wholesale building material distributor that has been operating for nearly 50 years. The Inside Sales Representative will be responsible for promoting and generating sales of building material supplies while providing superior customer service and ensuring customer needs are met efficiently.

Real Estate

Responsibilities

Answers customer inquiries via phone and walk in business, concerning price, qualifying product needs and partnering with vendors for support

Communicates with outside sales representatives on customer orders, requirements, problems or concerns and changes

Initiates product transfers to other branches or direct to customers

Generate, place and confirm purchase orders with suppliers

Operates cash register. Enters sales data into the computer and researches information for customers using the computer system

Accurately completes all required paperwork (e.g., coding, costing, pricing, daily cash summary, bank deposits, etc.) on a timely basis

Receives payment for merchandise or services sold and enters sale into the computer. Responsible for payments received and adhering to all administrative and accounting related procedures

Maintains current price documentation and product literature as it becomes available

Keeps product knowledge current to evolving manufacturing supply

Develop meaningful customer relationships to encourage loyalty and grow sales in additional categories

Follow up on cold and warm leads to further the sales process

Make outgoing calls to educate our customers on current promotions

Understand and demonstrate the product or service to the customer

Set and meet sales goals and objectives set by leadership

Improve sales skills to increase sales success rates

Documents sales, quotes or other business requested information

Participate in proactive team efforts in assigned company branch and affiliate branches to achieve departmental and company goals

Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources

Participate in the physical inventory of the warehouse materials

Perform other duties as assigned

Provide leadership to others through example and sharing of knowledge and skills

Facilitate quality assurance system through 'We need Your Ideas!'

Qualification

Exterior Building Materials KnowledgeInside Sales ExperienceCustomer Service SkillsProficient PC SkillsConstruction Industry KnowledgeSpanish Speaking

Required

Associates Degree with one to two years related experience and/or training; or High School Diploma or GED equivalent with three -five years experience

Proficient personal computer skills including; keyboarding, 10 Key, Email, record keeping, routine database activity, word processing, spreadsheet, graphics etc., experience with Agility a plus

Must have a minimum of 2-3 years in a customer facing role

Construction industry knowledge is a plus but willing to train

Travel overnight up to 10%

Preferred

Exterior Building Materials Knowledge Strongly Preferred

Inside sales experience and the ability to multi-task are desired

Spanish speaking is a nice to have

Benefits

20 PAID DAYS OFF (includes PTO, Holidays and Family Focused Company Closure between Christmas and New Years).

Bonus Incentive program as well as Holiday bonuses and other bonus opportunities!

Competitive Hourly Rate with great OT potential during peak season hours.

Flexible work/life balanced hours, home every night and typical schedule Monday-Friday 7:00 A.M. – 4:00 P.M.

Significant employer contributions towards monthly premiums for Medical, Dental, Vision, Group Life and AD & D benefit plans.

Additional Voluntary benefit options available including Short Term and Long Term Disability coverage, Accidental Injury, Critical Illness and Cancer plans as well as additional Life and AD& D benefit policies.

401K program with a best in industry company match.

Opportunity for career advancement

Family owned, operated and focused company!