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Column · 1 day ago

Growth

Column is a bank and software company focused on simplifying financial services for builders and developers. The Growth team is responsible for managing strategic customer relationships and implementing processes to support customer engagement and growth.

AppsDeveloper PlatformFinanceFinancial ServicesSoftware

Responsibilities

Help establish our customer-facing strategy, processes, playbooks, systems and best practices. Identify patterns and build repeatability at every step
Manage all aspects of a customer’s relationship with Column, from onboarding and implementation to ongoing management and expansion of the account
Build and nurture relationships across various functions within a customer's organization, identifying and creating advocates wherever you go, and helping find new use cases for partnering with Column
Proactively identify challenges and opportunities for growth, and collaborate with internal and external stakeholders to find solutions in order to move the relationship forward
Share key findings and recommendations on market feedback and trends to inform Column’s growth strategy and product roadmap
Perform day-to-day activities consistent with safe and sound business practices and regulatory requirements

Qualification

Customer relationship managementFinancial technology knowledgeProject managementConsulting experienceCritical thinkingPersuasive communicationCuriosityGrowth mindset

Required

5+ years of Consulting, Private Equity, Investment Banking, VC or in an equivalent role
Some operating experience in an early stage company and/or selling a new line of business is a plus
A desire to become very knowledgeable on the financial technology and payments space
A growth and critical thinking mindset: You're comfortable navigating ambiguous environments and are energized by the prospect of helping build processes with little guidance
Excellent project management: You're organized, can manage all aspects of partnering with customers, and effectively work with other internal teams
Ability to turn naysayers into champions: You're a persuasive communicator and understand the importance of being helpful, responsive, and solutions-oriented
Curiosity: You know what questions to ask to uncover and understand customer needs and proactively learn more about the industry, competitive landscape, and product offerings to better support your customers
Insatiable hunger for improvement: you're a naturally curious person, enjoy digging into the data, and regularly solicit feedback

Preferred

Prior experience in financial services can be helpful but certainly not required

Benefits

Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses
Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column’s office
FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses
401k plan, including self-directed brokerage options
Flexible time-off policy - take the time off that you want and need to relax and recharge
100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
Up to $4,500 in annual reimbursements for backup childcare
Catered lunches and dinners for SF employees
Commuter benefits, including paid transportation to-and-from the office
Regular team building events, including annual offsite

Company

Column

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Column is a developer infrastructure company that enables developers and builders to create new financial products.

Funding

Current Stage
Growth Stage

Leadership Team

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William Hockey
CEO and founder
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Company data provided by crunchbase