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Pinnacle · 1 day ago

Business Development Executive

Pasadena, TX

Full-time

Onsite

Senior Level

7+ years exp

Pinnacle is dedicated to building future leaders through a career program that empowers professional growth. The Business Development Executive will focus on managing customer relationships, developing strategies to enhance value, and ensuring alignment with client needs to drive revenue growth.

AnalyticsIndustrial EngineeringMechanical EngineeringProject Management

No H1B

U.S. Citizen Only

Responsibilities

Market and Customer Awareness: Continuously monitor and analyze industry trends, competitor offerings, and customer business (quarterly earnings, key announcements, incidents, key role changes, and related) to ensure understanding across market and customer fundamentals

Client Relationship Management: Build and maintain strong, long-term relationships with key decision-makers and influencers within client organizations, including senior leadership, operational managers, and procurement teams

Strategy Development & Execution: Develop and execute a comprehensive strategy to accelerate value add across customer operations, including identification of key sites, key customer relationships, key value add opportunities, and ways to pilot/POC solutions to then scale across enterprise

Ensure Alignment and Key Reporting: Work with the Pinnacle team to ensure key alignment with customer across projects and potential opportunities. Examples include ensuring clear communication of new scopes of work across customer and Pinnacle stakeholders, strong kickoffs, standardized and value add reporting and communication to customers of ongoing projects, and escalation protocol for wins or misses

Ensure Sales Reporting Up to Date: Ensure key sales opportunity tracking, revenue projections, and customer strategy manager up to date per expectations

Understanding of Customer Pain points and Needs: Work closely with potential clients to understand their unique operational challenges, particularly in asset management, equipment reliability, and maintenance, and business value opportunity around reliability improvement (increased uptime, productivity improvements, spend optimization, and risk mitigation)

Consultation, Analysis & Solution Design and Presentation: Act as a trusted advisor to clients, providing insights and recommendations based on industry trends, best practices, and customer-specific needs. Work with the Pinnacle Solutions and Technology team to design the right solutions for the customer to address pain points and business needs. Present tailored solutions that demonstrate clear, measurable value

Negotiating Complex Sale: Ensure key stakeholders are identified related to the opportunity and their key needs are addressed with solution design and communication. Ensure the right Pinnacle team members are brought in at the right time and understand the right context to interact constructively with key customer stakeholders. Lead proposal development, pricing strategy, and negotiations to ensure contract and proposal completed

Qualification

Industrial ExperienceValue Based Sales ExpertiseCommunication SkillsConsultative Problem-SolvingReliability EngineeringMicrosoft SuitePower BICRM Software

Required

Industrial Experience: Minimum of 7 years of experience industrial context, either in direct plant roles, corporate roles, or value based selling into that environment. role in the industrial sector, with a proven track record of success in value-based selling, preferably in the reliability, maintenance, or industrial solutions space

Highly Curious and Ability to Connect and Understand: Strong ability to connect with, build rapport, and understand motivations and business drivers of key customer roles, ranging from reliability and mechanical integrity managers to plant managers and executives in plant operations

Communication Skills: Excellent verbal and written communication skills with the ability to articulate complex technical concepts to non-technical stakeholders. Skilled in delivering presentations to C-suite executives and technical teams

Consultative Problem-Solving: Strong analytical and problem-solving skills to understand client pain points and design tailored solutions that drive value

Preferred

Bachelor's degree in engineering or science field

Microsoft Suite

Power BI

CRM (Customer Relationship Management Software)

Industrial Reliability: Understanding of reliability and mechanical integrity engineering, by either working directly in those roles, managing these functions, or interfacing directly with these functions in operations, maintenance, or engineering context

Value Based Sales Expertise: 3+ years of working in account executive role managing complex value based selling opportunities and large customer management

Benefits

Health, vision, and dental insurance

Life insurance

401(k) matching

Paid time off (PTO)

Nine paid holidays

8 hours of volunteer paid time off (VPTO)

Maternity and parental leave

Onsite gym with full amenities

Walking workstations

Free parking

Mini mart/snack machines

Gourmet coffee machines

Multiple indoor and outdoor collaboration areas

Huddle rooms

Deep workspaces

Lactation facilities

Quarterly town hall and fellowships

Length of service awards where employees receive additional paid time off and bonuses to cover travel expenses for anniversary milestone trips (5, 10, and 15 years)

Opportunity to participate in customer-focused project management groups (PODs)

Access to company technology stack of Microsoft Office 365 Suite and MS Teams

Comprehensive onboarding

On-demand training

Regular lunch and learns

Supervisor and accountability training

Leadership development programs

Continuous learning opportunities