Via · 3 months ago
Senior Product Designer, Transit Operations
Via is a global leader in smart transportation, using technology to revolutionize mobility worldwide. They are seeking a Senior Product Designer to lead design for their Transit Operations platform, focusing on creating user-centered products for public sector transit agencies and special needs populations. The role involves conducting user research, designing features, and collaborating with various stakeholders to enhance the user experience.
LogisticsMobile AppsReal TimeRide SharingTransportation
Responsibilities
Be the designer who charts the path for extending Via’s industry leading transit dispatch platform from on-demand to paratransit, school buses and fixed lines
Design features with an eye towards special needs populations such as paratransit riders, students and caregivers ensuring that each experience is purposeful
Envision diverse user journeys based on the populations we are serving so that each one is fulfilled in an efficient and intuitive way while building products flexibly and scalably
Design products that serve rides based on rider eligibility, special conditions and disability aids
Conduct user research, usability testing and work with analysts to gather insights that inform design decisions
Craft every detail of new product features, from idea to UX to pixel-perfect execution
Proactively identifies areas for improvement, effectively manages tradeoffs, and consistently delivers exceptional designs
Contribute to our design system intentionally as we scale
Work through the entire lifecycle of the project and collaborate closely with product managers, analysts, engineers, and other stakeholders
Qualification
Required
5-7+ years of experience in digital product design, with a strong portfolio showcasing your expertise in leading design projects from concept to launch
Bachelor's or Master's degree in Design, HCI, or a related field, or equivalent practical experience
Excellent communication and presentation skills, capable of articulating design decisions and rationale clearly
Craftsmanship - You have a high bar for craft and quality in your work
Experienced in working with complex systems and possesses a systems thinking mindset
Proficient with Figma, and high-fidelity prototyping tool
Demonstrated experience working collaboratively, taking into account constraints on timeline, scope, and technical limitations to find practicable solutions that fit the needs of each individual project
Able to take ownership, work independently & be accountable for your work
Passionate about the option to help shape and improve the future of smart transportation
Preferred
Experience in motion and interaction design (advantage)
Benefits
Free medical plans
401K matching
Company
Via
Via is a transport company that offers public mobility solutions for transit agencies, school districts, cities, and corporations.
H1B Sponsorship
Via has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
Funding
Current Stage
Public CompanyTotal Funding
$887.06MKey Investors
83NorthJanus Henderson InvestorsEXOR N.V.
2025-09-12IPO
2023-02-13Series Unknown· $110M
2021-11-30Series G· $130M
Recent News
Morningstar.com
2025-11-14
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2025-10-03
2025-09-22
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