Coralogix · 1 day ago
Technical Account Manager
United States
Full-time
Remote
Senior Level
$160K/yr - $200K/yrCoralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. They are seeking a Technical Account Manager who will serve as a trusted advisor to customers, helping them utilize observability and security data efficiently while focusing on customer satisfaction and product adoption.
AnalyticsArtificial Intelligence (AI)Machine LearningSaaS
Responsibilities
Solve customer’s technical problems by adopting the platform, integrating new data and existing integrations
Understanding customers technical requirements and business goals to consistently create new artifacts and deliver value
Lead the onboarding process, from new integrations, creation of artifacts to trainings and troubleshooting
Know the Log Management / Observability markets well and be able to help customers by using the best technical practices available
Build a successful and ongoing game plan for each customer based on a specific data analysis and customer’s needs
Establishing relationships and engaging with technical counterparts to drive product adoption
Conduct QBRs with customers to consistently reflect delivered value and ensure customer’s needs
Advocate internally for customer needs within Coralogix and influence a product development roadmap
Partner with the Sales team on renewals, upsells, cross-sells, and expansion opportunities
Qualification
Required
Background knowledge of DevOps / Cloud / Observability
Industry knowledge and opinions on Monitoring, Observability, Log Management, SIEM
Hands-on experience in technical integrations and complex troubleshooting
Experience in customer facing positions and excellent customer-facing skills
Excellent communication skills in English, both written and verbal
Strong presentation skills with the ability to establish credibility with executives
Preferred
Hands-on Engineering/DevOps background – advantage
Comfortable coding in any high-level programming language (Java, Go, Python) - advantage
BSc degree in Computer Science / Engineering - advantage
Experience in SAAS B2B software companies - advantage
Benefits
Comprehensive and inclusive employee benefits for healthcare
Dental
Mental health benefits
A 401(k) plan and match
Paid sick time
Paid time off
Company
Coralogix
Coralogix is a SaaS platform that uses machine learning algorithms to facilitate delivery and maintenance processes for software providers.
Founded in 2016
501-1000 employees
H1B Sponsorship
Coralogix has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Late StageTotal Funding
$350.76MKey Investors
NewView CapitalGoogle for StartupsGreenfield Partners
2025-06-17Series E· $115M
2022-06-01Series D· $142M
2022-01-01Non Equity Assistance
Leadership Team
Ariel Assaraf
Chief Executive Officer
Lior Redlus
Co-founder and Chief Data Science Officer
Recent News
GlobeNewswire
2026-01-09
2025-12-03
2025-12-02
Company data provided by crunchbase