New American Funding · 1 day ago
Sr. Loan Officer - Refi
Charlotte, NC
Full-time
Onsite
Mid, Senior Level
$10/hr - $10/hr
2+ years expNew American Funding is a company focused on providing the best training and leadership in the Call Center Industry. They are seeking a Senior Loan Officer to manage inbound calls from home shoppers, analyze financial situations, and provide suitable loan products while ensuring excellent customer service.
Financial ServicesLendingMortgage
Responsibilities
Builds rapport and leverages customer relationships with existing and potential borrowers with the goal of meeting customer needs and exceeding their expectations
Analyze customers' financial situations and provide the appropriate solution by advising customers as to the appropriate loan product for them
Excel in a fast paced environment with the ability to multitask and follow up with multiple customer and work on multiple files each and every day
Accept multiple live, qualified inbound leads daily
Lock loans at point of sale, request initial documents from the customer, and submit an initial, paperless loan package to production staff
Structure and price loans accurately
Qualification
Required
2+ years' full time refinance loan origination experience; call center environment preferred
Strong desire to succeed in a sales environment and be a top producer
Ability to correctly and accurately structure and price loans
Complete knowledge of conventional and government loan programs (purchase and refinance)
Current NMLS license
High School Diploma or equivalent
Two or more recent years' full-time loan origination experience, preferably in a call center environment
Minimum of four approved state licenses through the NMLS
Must be able to verify identity and employment eligibility to work in the U.S
Preferred
Four or more additional state NMLS licenses preferred
Benefits
Full time benefits including 401k
Company
New American Funding
New American Funding provides cutting-edge marketing and technology efforts allow us to compete with large banks.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Rick Arvielo
Co-Founder and CEO
Jeff Farinich
SVP Technology and Chief Information Security Officer
Recent News
HousingWire.com
2025-12-24
2025-12-22
HousingWire.com
2025-10-29
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