Customer Success Manager jobs in United States
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Bidease · 9 months ago

Customer Success Manager

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level
money$100K/yr - $110K/yr
date3+ years exp

Bidease is a fast-growing mobile ad tech company specializing in in-app programmatic advertising. As a Customer Success Manager, you will play a crucial role in growing revenue and driving adoption of the Bidease platform through strategic account management and relationship building.

AdvertisingAdvertising PlatformsApp MarketingDSPMachine LearningMobile Advertising
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Growth Opportunities

Responsibilities

Collaborate with cross-functional teams as a customer advocate to integrate client feedback and experience metrics into decisions on products to simplify client usability and improve overall client experience
Work closely with the Media Buying team to help them understand client objectives and goals to create the best media buying strategy for each new client
Review campaign performance and provide detailed feedback to media buyers to adjust campaign setup and achieve optimization
Work closely with the Media Buying and Sales teams to drive revenue and enhance the performance of client campaigns
Educate clients on new platform features, DSP partners, services, and relevant practices
Educate and grow the programmatic buying knowledge of clients

Qualification

DSP experienceAdvertising technology experienceClient relationship managementData analysisComplex software learningEnglish fluencyTime management skills

Required

Experience in advertising technology or a related field
3+ years of experience in a DSP/programmatic work environment
Ability to adapt quickly to a rapidly changing technology environment
Ability to learn complex software applications and thrive in a fast-paced, digital environment
Excellent written and verbal communication, organizational, & time management skills
A passion for achieving higher levels of growth and development with Bidease
Ability to assist, manage and abide by client's needs and work with complaints in a concise and respectful manner
Comfortable working with multiple clients and accounts at a time across a diverse set of industries
Ability to analyze and interpret significant amounts of data
Ability to speak, read, and write in English fluently

Company

Bidease

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Bidease is a programmatic demand-side platform powered by advanced AI and machine learning technology.
dateFounded in 2016
location
New York, New York, USA
people-size51-200 employees
web-link
https://www.bidease.com/

Funding

Current Stage
Growth Stage
Total Funding
$5.9M
2019-02-04Seed· $4M
2016-11-16Pre Seed· $1.9M

Leadership Team

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Boris Abaev
Ceo & Co-Founder
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Alexandr Kukuliev
Co-Founder
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Recent News

Forbes
On The Same Screen: Mobile Marketing Across Generations
2024-11-06
Company data provided by crunchbase