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WebFX · 1 week ago

Jr. Content Marketing Manager

Harrisburg, PA

Full-time

Onsite

New Grad, Entry Level

$44K/yr - $46K/yr

WebFX is a full-service digital marketing agency based in the US, recognized as one of the best places to work in Pennsylvania. They are seeking a Jr. Content Marketing Manager to mentor a team of copywriters, manage project workflows, and enhance client communication, all while contributing to the agency's mission of delivering world-class digital marketing solutions.

AdvertisingContent MarketingDigital MarketingSEMSEOSocial Media MarketingWeb DesignWeb Development

Growth Opportunities

Responsibilities

Mentor a team of 12+ copywriters/copy editors, including coordinating daily project workload, providing positive and constructive feedback on both hard and soft skills and contributing to team-bonding initiatives

Assign copy projects to writers with a thoughtful eye toward matching the right writer with the right client as well as ensuring deadlines stay on track

Establish and maintain relationships with each writer by holding regular 1 on 1s as well as leading annual review calls

Identify growth and strength areas for all team members, help them choose goals targeting growth areas and support them in pursuing these goals

Act in a customer service role while interacting with account managers about copy projects and troubleshooting their questions and concerns

Answer and field incoming questions from writers and account managers about specific copy projects

Process copy revision requests from clients, including updating the client notes with takeaways and assigning the revision project out to a writer

Plan and implement process improvements and special projects on an ongoing basis to help streamline workflows and support team-wide goals and initiatives

Think critically and creatively to resolve snags as they come up with projects and be of service to writers, account managers and fellow Copy PMs

Collaborate with fellow Copy PMs on projects as needed, taking accountability for tasks

Qualification

Digital marketing experienceWritten communicationVerbal communicationCustomer service experienceProject managementCoaching/mentoring experienceAnalytical skillsInterpersonal skillsAttention to detailTime management skills

Required

A Bachelor's Degree

GPA above 3.4

Excellent written and verbal communication skills

You have brilliant written and verbal communications skills, with stellar attention to detail

You have top-notch interpersonal and people skills - you find it easy to connect with others and find common ground!

You're passionate about creative communication and relationship building

You have stellar organization and time management skills, and are adept at juggling projects while efficiently handling a large volume of work

You have a self-driven mentality with an entrepreneurial spirit — you take initiative on tasks and projects and love finding ways to make processes better and more efficient!

You have an interest in the web and stay up-to-date on new and developing technologies

You are a professional, dependable, and independent worker with a strong work ethic

You have an exceptional level of follow-through

You are a proactive, creative problem-solver who faces challenges with a can-do mindset

You possess excellent time/project management skills

You have solid analytical skills and a knack for making data-driven decisions

You work with a sense of urgency and can consistently meet deadlines

You are a lifelong learner who loves to grow and stretch outside of your comfort zone, and are always looking to improve your skills

Preferred

Part-time/summer job/internship experience

Customer service experience in any industry

Advertising/marketing agency experience

Digital marketing experience

Experience coordinating the workflow and deadlines of others

Coaching/mentoring experience

Benefits

Flexible Schedule (start your day between 8 and 10 am - when you do your best work!)

Pet Friendly Office

Profit Sharing

On-site cappuccino machine, Little Amps Coffee Bar (with a barista!) & Tea Bar

Enjoy surprise catered breakfasts, lunches, mid-day snacks, and more!

On-site Yoga sessions

On-site Fitness Center

150% Company Match Of Personal Charity Donations

Our #FXBuilds program is set to positively impact 10,000 people around the world by 2024 - and every individual FXer’s work directly contributes!

Supplemental Insurance

100% Company Match 401K (up to 4%)

Generous Paid Time Off

Employee Wellness Program, including a free FitBit and fitness challenges

Love to learn? You sound like an FXer! FXLearns Library with hundreds of personal and professional growth books with incentive program to boot

Humanitarian Trips

Health/Vision/Dental Coverage

New Parent Support

Casual Dress Code

Home Buyer Program

Personal Desk Fund

Green Commute Benefits

Pawternity Leave

Merit-based promotions (we promote from within, you will move up and grow here!)

The opportunity to be part of a passionate, driven team where we pride ourselves on delivering high-quality work that makes a real-world impact for our clients