Passport · 10 months ago
BizOps Associate
Passport is an international shipping carrier for eCommerce companies and their 3PLs. They are seeking a highly analytical, detail-oriented BizOps Associate to support strategic initiatives and deliver high-impact analyses across multiple departments, collaborating closely with senior leadership to drive operational excellence.
E-CommerceLogisticsShippingSupply Chain Management
Responsibilities
Lead initiatives that provide actionable insights and strategic guidance across key departments, including data analysis and playbook development for customer-facing teams
Serve as a resource to handle ad hoc requests from staff and leadership, enabling deeper, more focused analysis and support for multiple stakeholders
Build and optimize dashboards for real-time reporting and insights
Collaborate with the Finance team to develop and maintain a sustainable forecasting model
Work with Claims Ops to improve processes and maximize value recapture
Provide strategic input and advisory support to senior leadership, driving high-impact decisions through detailed analyses (e.g., First Mile Lost Parcel analysis, building models for new metrics, etc.)
Qualification
Required
Proven track record in an analytical or operations-focused role, with experience providing strategic recommendations to leadership
Strong problem-solving skills, with the ability to balance multiple priorities and deliver high-quality work under tight deadlines
Exceptional communication skills and the ability to present insights in a clear, actionable manner
High emotional intelligence, with the ability to build strong relationships and serve as a trusted advisor across teams
Experience with data analysis tools and proficiency in creating dashboards and reporting systems
A collaborative, proactive mindset, with a focus on driving results and continuous improvement
Benefits
Competitive cash and equity packages
Healthcare, dental, and vision, life & disability insurance
401(K) Match
Bi-Annual Remote Work funds
100% remote work environment #LI-Remote
Company issued laptop
Flexible PTO
12 weeks parental leave
Monthly team bonding time - bring on the Zoom comedians, pop-a-shot contests, and sip ‘n paints!
Quarterly team (virtual) gatherings and annual all-company offsites in cities around North America
Learning & Development Fund for upskilling or products to improve your day-to-day work life
One-time remote work set-up stipend to make your at-home office dazzle
Teammates around the world in 8 different time zones!
Company
Passport
Passport provides international shipping, compliance, and localization services for ecommerce.
Funding
Current Stage
Growth StageTotal Funding
$54MKey Investors
TCVM13
2024-11-18Series B
2022-01-25Series B· $39M
2020-04-15Series A· $12M
Recent News
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