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MSM Technology · 7 hours ago

Senior Systems Operations Specialist- Power Platform

United States

Full-time

Remote

Senior Level, Lead/Staff

$125K/yr - $145K/yr

10+ years exp

MSM Technology is seeking a Senior Systems Operations Specialist with expertise in Power Platform. The role involves providing end-to-end service support for Microsoft 365 Power Platform and Dynamics365, managing change control processes, and collaborating with various teams to enhance service delivery and operational performance.

Information TechnologyIT InfrastructureProject ManagementTelecommunications

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Collaborate with architects, network engineers and security specialists to test and deploy power platform updates

Provide end-to-end service support for Microsoft 365 Power Platform and Dynamics365

Manage the change control management process of future changes, releases, updates and enhancements of the Dynamics365 environments

Design and configure Power Platform DLP policies

Power Platform environment life cycle management

Manage Power BI environment and workspaces

Participate in service delivery initiatives needed to improve the availability, security, and performance of the managed services

Lead or participate in troubleshooting complex incidents with other infrastructure teams

Participate in the adherence, planning, and analysis of the operational budget for managed services

Assist in developing and maintaining standard operating procedures and run books for managed services

Communicate with the customer to keeping them informed of operational status, progress on agreed deliverables, and notifying them of impending changes or agreed outages

Qualification

Power PlatformPower AutomatePower BIMS CertificationPowerShellPackaging – PSADTAVD – NerdioWindows Defender Access ControlAutopilotPre-provisioningIntuneCommunication Skills