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ZS · 2 days ago

CRM Architecture Manager

New York, NY

Full-time

Hybrid

Senior Level, Lead/Staff

8+ years exp

ZS is a management consulting and technology firm focused on improving life and delivering better outcomes. The CRM Architecture Manager will architect and lead CRM transformation programs for healthcare clients, develop CRM assets, and collaborate with senior stakeholders to define CRM roadmaps.

ConsultingManagement ConsultingMarketing

H1B Sponsor Likely

Hiring Manager

Chris Noonan

Responsibilities

Architect and lead CRM transformation programs for healthcare clients

Develop CRM assets, accelerators, and best practices for client engagements

Provide strategic guidance on Veeva CRM solutions

Collaborate with C-suite and senior stakeholders to define CRM roadmaps

Drive business development through client engagements and strategic proposals

Stay updated on emerging CRM trends, particularly within Veeva ecosystems

Mentor junior consultants and contribute to knowledge development within ZS

Have a significant direct client interaction, managing multiple projects simultaneously

Deeply understand client’s business challenges and provide thought leadership in addressing issues. Work proactively to bring the best of ZS expertise to the client(s)

Work with onshore and offshore teams to develop price estimate, plan capacity, coordinate delivery of the end-to-end technology capability

Collaborate with other ZS internal expertise teams - Architects, Validation/ testing, etc. to ensure best in class technology solution

Qualification

Veeva CRM solutionsCRM transformation programsTechnology solution deliveryHealthcare industry experienceProject managementInnovationMentoringCollaboration

Required

Bachelor's/Master's degree with specialization in Computer Science, MIS, IT or another computer related discipline

8+ years of relevant of hands-on IT services or consulting industry experience leading medium-large scale technology solution delivery engagements

Experience with Veeva products including but not limited to Clinical, Regulatory, Safety, Quality, Commercial, Medical, CRM Suite, Medical Suite, and Vault. Minimum 5 years of experience leading large delivery teams

Ability to effectively manage multiple projects at the same time

Experience in leading and building POV on new technology or problem solving, Innovation to build firm intellectual capital

Benefits

Health and well-being

Financial planning

Annual leave

Personal growth and professional development

Robust skills development programs

Multiple career progression options

Internal mobility paths

Flexible and connected way of working

Company

ZS

Glassdoor3.7

ZS is a management consulting and technology firm that partners with companies to improve life and how we live it.

Founded in 1983

Evanston, Illinois, USA

10001+ employees

https://www.zs.com/

H1B Sponsorship

ZS has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (351)

2024 (297)

2023 (251)

2022 (440)

2021 (292)

2020 (164)