Information Technology Support Engineer jobs in United States
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Atlantic Group ยท 3 weeks ago

Information Technology Support Engineer

positionGreenwich, CT
timeFull-time
remoteOnsite
senioritySenior Level
money$140K/yr - $200K/yr
date5+ years exp

Atlantic Group is a specialist asset management firm focused on income-oriented credit investments. They are seeking an IT Support Engineer to provide desktop support and manage ticketing systems, while collaborating with development teams and vendors to enhance their IT infrastructure.

B2BHuman ResourcesStaffing Agency
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Desktop Support Candidate will be involved in all aspects of on-premise desktop support in a predominately Windows-based environment
MSP Interface Candidate will be expected to help manage the daily inventory/drive completion of all tickets routed to our MSP for Desktop Support, Phone, Printers and lend a hand in driving MSP-handled Cyber, Server and Networking Projects
Ticket Entry/Tracking Candidate will be expected to log all user requests into a ticketing system and report on delivery times and trends
Development Team Interface Candidate would be expected to work with the Development Team and their consultants to ensure proper infrastructure and account access; and
Working with various Infrastructure related vendors to procure hardware

Qualification

Desktop SupportWindows EnvironmentMS AzureO365 ApplicationsPowerShell ScriptingNetworking ProjectsServer ProvisioningSSO KnowledgeSharePoint KnowledgeSQL KnowledgeAWS KnowledgeProject Management

Required

5-7+ years of experience desktop support in a Windows-based environment
Proficient in MS Azure, O365 Applications/Email/Teams, and On-Prem AD/On-Prem Exchange
Ability to run an organized, collaborative IT-related project
Familiar with SSO and other methods of securely connecting to 3rd party Cloud-based tools
Experience with networking and server provisioning projects
Working knowledge of PowerShell scripting

Preferred

Knowledge in the following areas would be a plus: SharePoint, SQL and AWS

Company

Atlantic Group

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Atlantic Group, founded in 2006, is an industry leader in executive and professional search & staffing.
dateFounded in 2006
location
Nyack, New York, USA
people-size51-200 employees
web-link
http://atlanticrecruiters.com

H1B Sponsorship

Atlantic Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (1)

Funding

Current Stage
Growth Stage

Leadership Team

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John Ricco
Founding Partner
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Recent News

Business Wire
The Atlantic Group, Managing More Than $1.6 Billion in Client Assets, Joins Ameriprise Financial
2025-10-28
Company data provided by crunchbase